Divyanshu

Network Engineer with 2 years of experience in Cisco SD-WAN, NOC operations and enterprise network support for a US-based client (Avnet). Strong expertise in LAN/WAN design, routing protocols (OSPF/BGP) and network troubleshooting. AWS Certified Solutions Architect with hands-on understanding of cloud networking, hybrid connectivity and scalable architectures. Skilled in monitoring, incident response and ensuring high availability of network infrastructure.

Network Engineer, NOC - Avnet (US Client) at HCLTech (2024-07 – Present)

• Monitored and supported enterprise LAN/WAN and SD-WAN infrastructure across global sites.
• Worked extensively on Cisco SD-WAN (vManage, vSmart, vBond) for monitoring and operations.
• Troubleshot routing (OSPF/BGP), VLANs, STP, DNS, DHCP, and NAT issues.
• Provided 24x7 NOC support, handling alerts, incidents, and escalations.
• Managed incident lifecycle (L1/L2) ensuring SLA adherence using ServiceNow.
• Monitored network performance, capacity, and availability using SolarWinds.
• Troubleshot IPSec VPN and WAN connectivity issues with ISPs and internal teams.
• Supported failover testing and redundancy validation across WAN links.
• Participated in network changes (CR implementation) and maintained documentation/runbooks.
• Collaborated with security and infrastructure teams for segmentation and issue resolution.
• Conducted Root Cause Analysis (RCA) for recurring incidents and implemented fixes.

Bachelor of Technology (B-Tech) in Information Technology – Babu Banarasi Das National Institute of Technology and management, Lucknow (2020 – 2024)