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Find professionals and candidates javascript developerDivyanshu Madan

Divyanshu Madan

DevOps-focused Engineer with hands-on experience in telecom network monitoring and incident management

New Delhi, New DelhiMember since 2 April 2023

GitDockerJenkinsPythonLinuxNetwork MonitoringIncident ManagementTroubleshootingSystem Reliability

·

About

DevOps-focused Engineer with hands-on experience in telecom network monitoring and incident management at Nokia SAMAX supporting Bharti Airtel Africa.

Oracle

Cloud certified with a strong foundation in networking, Linux, and scripting. Passionate about automation, CI/CD pipelines, and cloud infrastructure, with practical exposure to DevOps tools and scalable system design.

Experience

Fault Management Engineer L1 - Nokia SAMAX – Bharti Airtel Africa - Noida

(2025-12 - 2026-03)

Monitored telecom infrastructure and resolved network faults in real-time, ensuring high availability
Performed Level 1 incident diagnosis and troubleshooting, minimizing service downtime
Managed high-volume alerts while maintaining strict SLA compliance in a 24/7 environment
Documented recurring issues and contributed to internal knowledge base for faster resolution
Collaborated with L2/L3 teams to escalate and resolve critical incidents efficiently
Gained exposure to production environments, system reliability, and incident lifecycle management

Education

B.Tech - Computer Science & Engineering - Vishveshwarya Group of Institutions (2020-12)

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