Divyasri

SAP Security & GRC Consultant with 3 years of hands-on experience in SAP ECC, S/4HANA, and Fiori Security. Proven track record in GRC Access Control 12.0, role lifecycle management, user administration, and access risk mitigation. Certified SAP Security Administrator with expertise in client-facing delivery, SLA management, and production support across multinational environments. Currently supporting Unilever's global SAP landscape at Capgemini, recognized as an Outstanding Performer.

SAP Security & GRC Consultant at Capgemini Pvt Ltd (2023-09 – Present)

Project: SAP Access Control – U2K2 User/Role Management. Award: Outstanding Performer & Escalation-Free Resource recognition.

• Process all access-related requests via SAP GRC Access Control 12.0, ensuring timely resolution within agreed SLA/OLA targets.
• Administer user accounts and roles in SAP ECC and S/4HANA environments; create, modify, and delete Single, Derived, and Composite roles using PFCG.
• Perform Risk Analysis and Mitigation in Access Risk Analysis (ARA); mitigate SOD conflicts to reduce access risk for IT and business users.
• Manage Emergency Access Management (EAM): create and maintain Firefighter IDs, assign Owners and Controllers, and generate log reports.
• Execute Access Request Management (ARM) workflows and conduct User Access Reviews (UAR), Role Content Reviews (RCR), and Master Data Reviews (MDR).
• Serve as primary focal point for authorization issues in SAP Production systems (ECC, APO); handle critical production incidents with on-call support.
• Perform role-level and user-level SoD simulation before access provisioning; remediate conflicts for IT support team.
• Manage transport lifecycle: create and release transports via SAP Solution Manager CHARM Tool and SE01/SE09/SE10.
• Conduct UAT after role modifications and coordinate with business users in DEV (FUT) and QA (UAT) systems before promoting to Production.
• Maintain role owners in GRC BRM, import roles from backend systems, and perform SU24 updates for custom transactions.
• Support SAP Fiori Security: create Catalogs, Spaces, and Pages in Business Roles; troubleshoot Fiori issues using /N/IWFND/ERROR_LOG, /N/IWFND/MAINT_SERVICE, and /N/UI2/FLPCM_CUST.
• Analyze authorization issues using SE16, SU53, ST01, STAUTHTRACE, and SUIM; work with AGR* and USR* tables.
• Handle multi-country support scope: SEA Clusters – Australia, New Zealand, Thailand, Malaysia, Philippines, and Indonesia.
• Maintain OSS connections and credentials in SAP Marketplace.

Bachelor of Engineering in Computer Science & Engineering – S.A. Engineering College (2019 – 2023)