Senior Associate-Ops at WNS Global Services Pvt. Ltd (2022-12 – 2024-04)
- Designed 400+ executive PowerPoint presentations for global clients.
- Created investor, consulting, and business presentations while maintaining 99% formatting accuracy and strict adherence to client branding standards.
- Managed multiple client projects while meeting strict turnaround times.
- Collaborated with international stakeholders to deliver brand-compliant presentations.
- Maintained confidentiality of sensitive business information while adhering to organizational quality and compliance standards.
- Contributed to process improvements by streamlining presentation workflows and ensuring adherence to best practices for design and document production.
Presentation Specialist L1 at Integreon Managed Solutions Pvt. Ltd (2022-09 – 2022-12)
- Designed and formatted high-quality Microsoft PowerPoint presentations for global corporate clients, ensuring professional and visually engaging deliverables.
- Converted handwritten notes, scanned documents, PDFs, and rough drafts into polished business presentations with exceptional accuracy.
- Applied client-specific branding guidelines, templates, typography, color schemes, and formatting standards to maintain consistency across presentations.
Senior Customer Care Executive at Teleperformance Global Services Private Limited (2021-06 – 2022-09)
- Performed identity verification processes for international clients using the ensuring compliance with company policies and regulatory requirements.
- Verified customer identity documents, including passports, driving licenses, national IDs, and residence permits, to detect fraud and ensure authenticity.
- Maintained strict adherence to data privacy, confidentiality, and information security standards while handling sensitive customer information.
Loan Officer at Jatinder finance Pvt. Ltd (2019-01 – 2021-01)
- Assisted customers in applying loans by explaining loan products, eligibility criteria, and documentation requirements.
- Evaluated loan applications by reviewing financial information, income documents, credit history, and supporting records to assess creditworthiness.
- Verified customer documents to ensure accuracy, authenticity, and compliance with company policies and regulatory requirements.
- Contributed to achieving branch business targets through customer acquisition, loan processing, and portfolio growth.
