Diya Rajput
Spanish Executive / Spanish Specialist
Talent
Delhi, NCRMember since June 3, 2026
Spanish & English CommunicationCustomer Support & CollectionsOutbound Calling (US Customers)Payment NegotiationBilling Issue ResolutionCRM Handling & DocumentationProfessional Telephone EtiquetteBasic Computer Knowledge
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Spanish & English CommunicationCustomer Support & CollectionsOutbound Calling (US Customers)Payment NegotiationBilling Issue Resolution
About
Dedicated and results-oriented Spanish Executive with strong proficiency in Spanish and English, and hands-on experience in customer support and collections for US clients. Proven ability to handle outbound calls, negotiate payment plans, resolve billing inquiries, and maintain accurate CRM records.
Experience
Spanish Executive / Spanish Specialist - iQOR India Services Pvt. Ltd.
(2024-06 - 2026-03)
- Collected payments on past-due accounts and resolved billing inquiries
- Handled outbound calls with US customers regarding overdue payments
- Communicated effectively in Spanish and English
- Negotiated payment plans as per company policies
- Maintained accurate customer records in CRM systems
- Ensured compliance with company standards and customer satisfaction goals
Education
Bachelor of Arts - Humanities - Delhi University (2024)
Class XII - CBSE (2021)
Class X - CBSE (2019)
Skills
Spanish Executive / Spanish Specialist
