DJ's Trap Music

Results-driven Tax Analyst and Operations Specialist with 8+ years of total experience, including 6.5 years at Tata Consultancy Services (TCS) as a FATCA Subject Matter Expert and 1.5 years in Criminal Background Verification. Proven expertise in tax compliance (FATCA/IRS), automation tools (KOFAX), and quality assurance. Recognized multiple times for accuracy, reliability, and on-time delivery. Adept at process improvement, stakeholder communication, and cross-functional collaboration.

Senior Customer Support Executive – Criminal Background Verification at Alldigi Tech Solutions (Formerly Allsec Technologies) (2024-10 – Present)

• Conduct criminal background verification for US-based clients (Asurint) for employment, housing, and government screening purposes via the Rhino application.
• Search county court websites across multiple US jurisdictions — including Kansas, Rhode Island, Nebraska, and McLean County, Illinois — to verify or clear criminal records.
• Contact court clerks directly via phone to obtain records not available online, ensuring thorough and accurate reporting.
• Document findings in internal verification systems with precision, maintaining strict data integrity and turnaround standards.

Senior Tax Analyst – BPSI (FATCA / TIR) at Tata Consultancy Services (TCS) (2017-08 – 2024-01)

FATCA Compliance & Tax Validation

• Served as Subject Matter Expert (SME) for FATCA (Foreign Account Tax Compliance Act) under US IRS Federal Tax Classification guidelines for 6+ years.
• Reviewed and validated FATCA tax forms (W-8/W-9 series) for commercial banking account opening, maintaining 100% accuracy in compliance processing.
• Assessed and approved/rejected tax form applications in alignment with IRS regulatory standards, ensuring zero compliance violations.
• Handled Change in Circumstance (CIC) requests — updating client contact details, placing accounts on 90-day pending status, and coordinating with backend teams to obtain corrected documentation.
• Operated and validated the KOFAX automation platform (launched 2017) to streamline tax information reporting, significantly reducing manual processing time per request.
• Entered and validated tax form data in the KOFAX application, enabling the BOT to execute backend updates (E-TACS and GPRS) autonomously.
• Monitored BOT performance and tracked workflow accuracy using JIRA, escalating exceptions and ensuring process integrity.
• Contributed to process documentation and knowledge transfer, enabling faster onboarding of new team members.

Bachelor of Commerce (B.Com – General) in Commerce – Sree Muthukumaraswamy College, Kodungayur (2017)

Higher Secondary Certificate (HSC – 12th) – A.B. Parekh Vidhyamandir Hr. Sec. School

Secondary School Leaving Certificate (SSLC – 10th) – Princess Matric Hr. Sec. School