Dolly Monica Pattabhi

To build the long term career in hospitality industry with opportunities for career growth. To use my skills in the best possible way for achieving the company's goals and to enhance my professional skills in a dynamic and fast paced work place, to solve the problem in an effective and creative manner in a challenging position, seeking responsible job with an opportunity for professional challenges.

Cabin Crew - Qatar Airways

(2017-01 - 2026-02)

Award winning international airlines

Health Care Assistant - St. Johns Nursing Home

(2014-01 - 2016-01)

• Looking after elderly residents
• Facilitating their needs
• Handling dementia and Alzheimer residents
• Palliative care support

Passenger Service Agent - British Airways

(2009-01 - 2012-01)

• Checking in passengers
• Rebooking the delay flights
• Boarding passengers
• Handling special service passengers
• Achieved best employer award in British Airways as a passenger service agent (2011)

Outbound Call Center Agent - Indian Airlines (Omnia)

(2007-01 - 2009-01)

• Handling the queries of the customers
• Making professional outgoing calls
• Data entry system
• Genuine commitment to customer service
• Booking flights

International Diploma - Pre and Primary Teacher Training (Level 4) - Capital Institute for Career Development

Professional higher diploma - Travel and Tourism Management Level 7 Dublin

Course - Strategic and Leadership Management Dublin

ATRS course - Airline Customer Service Course Dublin

Diploma - Cabin Crew and Hospitality Management

Intermediate - St. Pious Girls College

Board of Secondary - St. Pious Girls High School