Dr Betty Pramod

MBBS-qualified medical professional with an MBA in Healthcare Management and over 10 years of experience across clinical practice, hospital quality, and healthcare administration. Proven expertise in NABH and ISO accreditation processes, SOP development, audits, compliance tracking, and clinical documentation. Strong experience in quality control (QC), quality improvement (QI), and mediclaim (TPA) processes.

Seeking remote or hybrid roles in healthcare quality, accreditation, or clinical documentation.

HUMAN RESOURCES & MEDICAL OFFICER (ADMIN ROLE) - QUALITY ENGINEERING PRODUCTS, THANE - THANE

(2016-09)

• Managed ISO accreditation compliance and documentation
• Maintained factory and employee health records
• Conducted periodic medical and health check-ups for staff
• Supported workplace safety and compliance standards
• Assisted in policy development and organizational documentation
• Handled recruitment, onboarding, payroll, and employee records
• Conducted employee benefits analysis and disciplinary processes

MEDICAL / CLINICAL SERVICES - FORTIS HOSPITAL, KALYAN - KALYAN

(2012-04 - 2016-08)

• Worked extensively in Quality Control (QC) and Quality Improvement (QI) initiatives
• Supported NABH compliance, audits, and quality processes
• Maintained ER dashboards and tracked quality indicators
• Conducted audits for consent compliance and return-to-ER cases
• Gained experience in Medical Records Department (MRD) including documentation and record management
• Handled Mediclaim (TPA) processes: claim filing, processing, approvals, and query resolution
• Managed outpatient consultations, follow-ups, and patient counselling
• Handled chronic disease cases (Diabetes, Hypertension, Asthma, Thyroid)
• Prepared discharge summaries and ensured accurate clinical documentation
• Coordinated with departments for process improvement and compliance

MBBS - Medicine

MBA - Healthcare Management