Dr. Deepali Dandekar

Leadership with Leads International Leadership Programme- communication, decision making, project management, Delegation, creativity, problem solving. PGD – MLE (Medical Law & Ethics); achievement-driven professional with total experience of nearly 17 years in the Healthcare Industry; 7+ years of rich experience in managing Insurance related processes and operations involving TPA, coordination with IRDA and stakeholders, grievance redressal and claims related support (for both parties) Providing emergency advice to healthcare professionals dealing with immediate and challenging situations.

Hospital Administrator - HorizonPrime Hospital

(2025-11)

• Actively coordinating for the TPA – medical related work in line with procedures set by regulatory authorities and company guidelines
• Planning strategies and ensuring good quality clinical services such as infection prevention, all Depts.
• Conducting periodical assessment of hospitals on the quality checklist and arriving at a quality score for the facility

Administrator - Dr-Godbole Hospital

(2018-03 - 2025-11)

• Developed and implemented Quality System Procedures, Company Standing Instructions and Company Work Instructions; recommended quality tools & techniques for measuring the company's quality performance and variations and addressed quality problems
• Actively supported and participated in Quality Management System training programs and other quality-related trainings
• TPA-related-allwork
• Prepared Internal Audit Schedules and assisted with Internal Audits and Audit results
• Supported & participated in maintaining the integrity and functioning of the company and facilitated safety programs
• Drove the company's affirmative action/ equal employment opportunity efforts
• Performing process analysis for identification of gaps, developing action plans under the guidance of the hospital in-charge and monitoring compliance to the same
• Facilitating the meetings in reaction to quality improvement and participating in discussions
• Administering the processes and ensuring that the hospital meets all regulatory compliances
• Establishing an efficient & effective grievance redressal system for both employees and patients, to enhance the satisfaction at all levels
• Strengthening the District Hospital; sharing MIS, KPIs and reports in relation to the actions taken for the same
• Organized administrative functions and established roles and accountabilities. Assumed complete responsibility for management of the hospital and organization and oversight of all personnel charged with operations
• Established necessary departments and conducted meetings with department heads to ensure effective leadership
• Deft in heading operations with a key focus on bottom-line profitability by ensuring optimal utilization of resources along with streamlining the working SOPs for enhanced operational effectiveness

Administrator - Platinum Hospital - Mulund

(2016-08 - 2016-08)

Administrator - Highway Hospital - Thane

(2015-02 - 2016-08)

Healthcare Manager - Shetty Hospital - Mulund

(2010-02 - 2015-02)

Medical Officer - Government Hospital - Vavoshi

(2009 - 2009)

6 months position

Ayurvedic Consultant - Own Practice - Kalyan

(2005-03 - 2010-12)

Senior Doctor Coordinator - Shree Hospital - Kalyan

(2004-12 - 2005-03)

B.A.M.S.

• Ayurveda - Poddar Ayurvedic College (2004 - 2004)

Healthcare Management - Healthcare Management - Welingkar Institute (2013 - 2013)

Post Graduate Diploma in Medical Law & Ethics - Medical Law & Ethics (2021 - 2021)

12th - Maharashtra State Board (1999 - 1999)

10th - Maharashtra State Board (1997 - 1997)