Dr. Shilpi Debnath(PT)

Healthcare and clinical operations professional with 10+ years of experience across cardiopulmonary rehabilitation, cardiac surgery patient management, healthcare quality, and digital healthcare operations. Experienced in working with multidisciplinary cardiac teams, including CTVS departments and transplant care pathways for pre- and post-operative heart and lung transplant patients. Strong expertise in patient rehabilitation, clinical coordination, SOP development, quality audits, KPI tracking, patient education, and healthcare program support.

Root Cause Analysis Expert - HealthifyMe

(2023-06 - 2024-04)

As a Quality Analyst, RCA expert, I handled all the escalations and based on the audit, presented a detailed RCA report, suggested corrective protocol or action, Hence helped the company in service excellence and client retention.

Preventive Health and Lifestyle Coach at HealthifyMe - HealthifyMe

(2021-07 - 2022-04)

• Guided clients on preventive healthcare, lifestyle modification, exercise adherence, and wellness optimization.
• Supported patient engagement and long-term health management through structured coaching programs.

Cardiopulmonary Physiotherapist - Gleneagles Global Hospital

(2017-03 - 2017-12)

• Managed pre- and post-operative cardiopulmonary rehabilitation for heart and lung transplant patients.
• Worked closely with CTVS surgeons, intensivists, nurses, and rehabilitation teams to optimize post-surgical recovery outcomes.
• Supported respiratory rehabilitation, mobility progression, patient monitoring, and functional recovery tracking.
• Educated patients and caregivers on rehabilitation protocols, breathing exercises, and recovery management.

Physiotherapist - Fortis Memorial Research Institute

(2014-01 - 2016-04)

• Working with patients to identify physical issues.
• Developing and reviewing treatment programs.
• Assisting patients with joint and spinal problems.
• Helping rehabilitation following accidents, injury and strokes.
• Supervising physiotherapy assistants and their activities.
• Writing patient case notes and reports to track progress.
• Collecting and analyzing patient statistics for reports.
• Educating and advising patients and caregivers on condition management.
• Keeping abreast of new techniques and treatment technologies.
• Collaborating with healthcare personnel to share relevant patient information.

Physiotherapist - Artemis Hospital

(2013-01 - 2013-06)

• Conducted assessments to determine the specific physiotherapy needs of patients.
• Assisted in the delivery of physiotherapy treatments under supervision.
• Engaged with patients to ensure their comfort and adherence to rehab protocols.
• Supported the collection of patient feedback to improve services.

Freelance Physiotherapist & Wellness Consultant - Active Roots Physio

(2024-08)

• Running an independent physiotherapy practice with hands-on clinical care and patient rehabilitation.
• Delivering corporate ergonomic workshops and wellness sessions focused on injury prevention and workplace health optimization.

Bachelor of Physiotherapy - Orthopedic Physiotherapy - Shreemati Nathibai Damodar Thackersey Women's University (SNDTWU) (2013)