AS/400 System Operations and Administration - HCL Technologies PVT LTD - Chennai
(2022-11)
Have 3+ years of hands on experience in managing AS/400 Scheduling and Batch Operations
- 24/7 support to client and providing end to end operational and administrational support
- Working on Turnover (AS/400 Scheduling) running forms and promoting
- Monitoring Robot Network status centre and escalating the alerts and notifications to the specific team
- User profile handling (Create, delete, reset, enable, disable, authorities and etc.)
- Creating Robot Jobs as per User's request
- Work management (Subsystem creation, Job q creation)
- Taking care of subsystems (end, restart etc.)
- Handling printers (end, start, re-route and basic troubleshoot)
- IFS Access with Drive Mapping and share drive issues handling
- Tape movement process which includes recalling, expiring, and assigning of tapes
- Taking care of MIMX (replication tool Prod to DR)
- Monitoring and escalating the alerts and notifications to the specific team
- Submitting Backups (Daily/weekly/monthly & yearly) manually with basic troubleshooting
- Taking care of batch jobs like hold, release and submitting
- Working with HMC functions (Green Screen)
- Rising calls to IBM for S/w and H/w issues
- Monitoring and managing service requests, incidents, change request (CR)
- Working and taking care of batch jobs submissions and BRMS backup batch jobs
- Message Waits needing a reply monitoring
- Auxiliary Storage Pool (ASP) through Robot Browser Interface monitoring
- Daily Health Check for servers manually
- Incident queue monitoring and Daily ticket follow up
- Jobs monitoring (Batch, interactive)
- Robot console and ABS alert monitoring
- Day End Monitoring (EOD)
- Disk space and storage monitoring
- System job tables monitoring
IT Support and Incident Management - BIENES Techno soft Pvt Ltd. - Chennai
(2021-02 - 2022-11)
Have 1.8 years of hands on experience in managing alerts monitoring, incident management and IT support
