Durga Devi

Operation Manager - Namdhari Hospitality Services

(2026-02)

Unit Manager - Honey Go Food India Private Limited

(2025-08 - 2025-12)

Facility In charge (Food Service & Soft Service) - THE BASIL HOSPITALITY SERVICE

(2025-03 - 2025-07)

Sr.F&B Executive - Neev Academy (SODEXO INDIA SERVICE PVT LTD)

(2020-03 - 2023-10)

Responsible for food safety and work safety at the retail counter.
Making sure that all the standards pertaining to HSE is followed.
Making sure timely food production and service of food is done without delay.
Interacting with the students and teachers in getting the feedback and making the necessary changes in the menu after discussing with the Chef.
Dispatching food to other sites locations as per the grammage and count.
Manage office consumables supplies, inventory and equipment.
Staff planning, hiring, on boarding, training (POCSO) and duty allocation.
Ensured kitchen hygiene standards and pest control done on a weekly basis.
Planning the events and dining requirements and manage day to day breakfast, lunch and snack services.
Ensure all processes and documents are maintained with respect to Health Safety and Environment.
Support audits walk through, provide data and get timely closures of open points.
Inventory Management and procuring of service equipments.
Making MMR repots.
Chemical store management (ordering, receiving and issuing) keeping track on it.
Responsible for increasing sales and introducing promotion to increase sales.
Maintaining good report with the students, teachers, and management staff and ensured their grievances are addressed on priority in a professional manner.
Monthly GR report and RC tracker maintained.
Maintained cordial relationship with admin / teachers and executive assistant.

F&B Supervisor - New Horizon College of Engineering (SODEXO INDIA SERVICE PVT LTD)

(2018-02 - 2020-03)

Supported the Banquet Manager in event operations of banquet set-up department.
Communicated timing with kitchen and executed successful enter plate up for the event as large as 280 quests.
Communicating effectively with clients, guests, and other departments to ensure that all events run smoothly and all event needs are delivered.

On a daily basis taking rounds of the property and updating the snag list and closing the point on priority.
Ensured the operation runs smoothly and regular upkeep of the floor to high standards.
Getting conference room arrangements as per the request and needs.
Maintaining Log book and monthly checklist of FM.
Preparing 52-week deep cleaning schedule and timely planning and executing.
Planning special cleaning during the summer breaks and vacation periods.
Maintaining stock and timely ordering required stock.

Experience