Hospital Administrator - Medipoint Hospitals Pvt. Ltd - Aundh, Pune
(2016-09)
Reports to: Board of Directors. In charge of all Hospital operations.
- Manage Day to Day Operations of the Hospital
- Working on NABH standards and implementation of SOP's for NABH Final Accreditation
- Monitor & give solutions to Medico Legal Issues
- Act as liaisons among Board of Directors, medical staff and department heads
- Organize, direct, control and coordinate Marketing Team
- Personally visit General Practitioners, Consultants and promote new plans of the hospital
- Organize, direct, control and coordinate all HR Activities
- Daily Coordination with Major operational departments of hospital like HR, Billing, Marketing, Medical Admin
- Manage critical situations encountered during the hospital operations
- Assist Billing Department for Billing Procedure for Cash/TPA/CGHS/Corporate billing
- Plan budgets and set rates for health services
- Monitor daily collection
- Supervise Monthly Consultant Payments, Vendor Payments, Outsource Services Payment, Employee Salaries
- Organize, direct, control and coordinate medical and health services in relation to policies set by a board of directors
- Recruit, hire and evaluate assistant administrators, nurses and Duty doctors, Facilities Staff
- Supervise Facility Services at the Hospital
- Develop procedures for quality assurance, patient services, medical treatments, department activities and public relations outreach
- Long-term planning, development of operating objectives and budgets
- Creation of an overall system for efficient delivery of medical services
- Review financial reports, managed care contracts and major expenditures
- Establish and administer policies, and ensure they are uniformly understood and followed
- Update with new healthcare laws and regulations
- Supervising and mentoring staff, communicating with the community and interfacing with governing boards
- Key role in implementation of New HMIS Software
- Monthly Business Analysis from HMIS and report to Directors
- To resolve the queries and grievances of the patients and their relatives regarding the treatment and hospital services
- Handling of Key Projects in Design, planning and implementation of New OT's, CSSD, Gyneac OT, Labour room, NICU level 3, ICU, Solar projects
- New purchase of biomedical equipment's like C-Arm, Anesthesia machine, CT Scan machine, Monitors, Syringe pumps, OT tables, CSSD setup, OT lights, Microscope, Beds, Ventilators, Defib, ECG machine, Nurse call system, Cautery, Camera system
- Management of Covid wave, Vaccination drive
- Consultant payout calculations
- Management of PCA and HK
- All Statutory compliances
Manager Administration - Parakh Pharmaceuticals - Pune
(2013-12 - 2016-09)
Reports to: Managing Director. In charge of the Admin operations of the company- involved in Sale of Pharmaceutical surgical and generic medicines.
- Interacting with existing clients regarding the requirement of goods and payment follow-ups
- Creating client database and communicating with marketing department for updating and new client development
- Analyzing market for promotion of new goods
- Handling operations of Super stockiest for Wockhardt Generics Western Maharashtra
- Updation of pricelist and communicating it to existing clients
- Monitoring and followup of credit collections
- Liaison with Govt. offices, Pharma Companies
- Generating various reports for analysis of sale, purchase, stock
- Maintain database of Customers, Products & Stock
- Collection of potential customer database from various sources like Internet, Directories etc
- Monitoring daily work and make proper arrangements to carry the work smoothly
Manager Operations - SARJ Engineering Works - Pirangut, Pune
(2006-03 - 2013-11)
Reports to: Managing Director. In charge of the complete operations of the company having 70 Employees- involved in import of CNC machines, refurbishing and retrofitting of machines.
- Locating the machines in Europe / UK / Japan and contacting the concerned vendors for import of machineries
- Creating Import Purchase Documents / Coordinating with CHA for clearing of the containers
- Locating the machines as per the customer requirements
- Manpower management for daily work schedule, assigning the jobs as per the priority
- Responsible for development of vendors for souring of material required in the activities
- Responsible for Inventory and material management
- Responsible for marketing and sales of machines to the end user and interacting with clients in solving their machine problems in stipulated time
- Giving after sales service to the client in stipulated time
- Generating and studying Management reports to improve the quality of the work
- Interaction with the client through mail and IM, Telephone in regards of sales
- Marketing the machines through Internet, sms, Bulk mails, personal calls
Asst. Manager (Operations) - MaproTransoft - Vimannagar, Pune
(2004-07 - 2006-03)
Reports to: COO. Incharge of the shift consisting of 3 Team leaders with 15 members in each team, A team of operators of 7 members.
- Responsible for production operations
- Responsible for completing the processing of the work in TAT
- Training & Support on production applications to in-house users
- Training & Support to Home-based remote users with help of telephonic support, e-mails, online messengers & remote-desktop control softwares
- Generating and studying Management reports to improve the performance of the team and members
- Responsible for downloading and uploading of files from the client site
- Interaction with the client through mail and IM, regarding the TAT performance and assisting them for the upload of work
- Generating and studying system reports to improve the performance of the applications as well as production
- Managing and motivating the team leaders and members to create high degree of team ownership and achieve their targets
- Preparation of Operating Manuals and other training material using MS-Office
Management Trainee - Bajaj Auto Finance Limited - Akurdi, Pune
(2003-03 - 2003-09)
Reports to: Senior Manager.
- Responsible for generating various Management Reports in Credit Control Department and Handling the back office work
Faculty - Aptech Computer Education - Bhor, Pune
(2001-08 - 2002-01)
Reports to: Branch Head.
- Responsible for teaching & training various computer courses Theory & practical
- Maintaining Computer Lab including Hardware / Software installations, up-gradations & maintenance
