Effie Borges

I am a hardworking, competitive and fast learner. Always curious to learn and experience new thing.Experience in the areas of Customer Service, Reporting and Data Management, Payment and Cash Operations, Institutional and International Banking Operations and Team Management. subject matter expert of Swift Payment life cycle, FX Payment lifecycle, Account reconciliation and Sanctions screening, able spearheads payment solutions including planning and delivery of large programmes and projects for banks, while operating in rapidly changing, challenging & amp; competitive business environment.

Nov 2023 – Dec 2025 Associate ( High value-payment and credits)Led and support the payments team, tracking attendance, RTTO, reviewing tasks and ensuring 100%SLA compliance through timely and accurate deliverable.

Possess strong knowledge of SWIFT ISO20022 Chaps, Target2and EBA Clearing, processed, and reviewing MT103, MT299, MT192, MT292, MT304 and MT321 messages.

Possess Knowledge of Graphite in South Africa, Mexico and UAE.

Feb 2022 – Oct 2023 Associate (Multicurrency Referrals)

Feb 18 -Jan 2022 Team Leader Multicurrency Referrals

Manage escalations and ensure daily processing of the transactions on time with no processing errors for the team.

• Processes more than 80 currencies sent and received in JP Morgan London branch while making sure to avoid missing the cut-offs for each and ensuring transactions are done within currency policies and regulations.
• Responsible for Team Data Management, Reporting and Trainings within the team.

Feb 2022 – Oct 2023 Associate (Multicurrency Referrals)

Feb 18 -Jan 2022 Team Leader Multicurrency Referrals

Manage escalations and ensure daily processing of the transactions on time with no processing errors for the team.

• Processes more than 80 currencies sent and received in JP Morgan London branch while making sure to avoid missing the cut-offs for each and ensuring transactions are done within currency policies and regulations.
• Responsible for Team Data Management, Reporting and Trainings within the team.

May 15 – Feb 18​Operational Analyst - Autofx team

• Handling End to End processing of FX transactions
• Reviewing, investigation and reconciliation of FX transactions.
• Handling queries related to BAU.
• Examine and highlight the changes needed in the exception list of individuals/Institutional clients.

STERLING BACKCHECK FEBRUARY 2009-DECEMBER 2014

• Initially started as a verifier and later promoted as IDG specialist which functions under
• Implementation Department. For the past 3 years working on the profile as a Client Service
• Executive and Implementation specialist for EMEA and APAC. Recently promoted as a team coach.

INTELENET GLOBAL SERVICE LTD JANUARY 2005 – OCTOBER 2007

Started as a senior customer service representative and later promoted to as an OJT MARSHALL.

TRACMAIL LIMITED FEBRUARY 2004 – NOVEMBER 2004

Worked as a customer service representative.

GLOBAL TLECOM LIMITED AUGUST 2003 – JANUARY 2004

Worked as a customer service representative.

T.Y.B.A. (Economic & Statistic) University of Mumbai (March 2003) appeared

H.S.C. (March 2000)

S.S.C. (March 1998)

currently enrolled in completing the below certification through Grant ThorntonBharat’s program

Certification in Data Analytics using Python

Certificate in Investment Banking

Certificate in Investment Banking

Certification in Blockchain Technologies

Financial Modelling- Bonus Case Studies

Certificate in Cyber Security Fundamentals

Certificate in Financial Modelling and Valuation Programme

Forensic Accounting and Fraud Investigation