Elaya Raja

Quality Manager with 12+ years of experience in Automotive and Toys Injection Molding industries. Strong expertise in Supplier Quality, In-Process Quality, Customer Quality, New Product Quality, and Quality Management Systems (ISO 9001 / IATF 16949). Proven record of leading audits, improving supplier performance, reducing defects, and driving continuous improvement across manufacturing operations.

Quality Manager - Nolato Solutions India Pvt Ltd

(2024-08)

• Developed and implemented QA systems aligned with ISO & IATF standards.
• Led internal audits and ensured regulatory and customer compliance.
• Managed supplier quality performance and corrective actions.
• Reduced quality risks using structured RCA and preventive controls.
• Trained cross-functional teams on quality standards and procedures.
• Improved customer satisfaction through structured complaint management.

Assistant Manager – Quality - MPlastics Toys & Engg Pvt Ltd

(2019-02 - 2024-07)

• Managed end-to-end quality operations across Injection Molding, Painting, Pad Printing & Assembly.
• Monitored daily KPIs: rejection rates, incoming quality, assembly defects, customer compliance.
• Handled customer quality from product development to mass production.
• Prepared monthly management review reports.
• Led customer audits: ISO, TUV, ICTI, Walmart.
• Coordinated product testing: EN71 drop test, transit test, torque, pull & push, aging & humidity tests.

Senior Engineer – Quality - Lakshmi Tools & Components Pvt Ltd

(2015-03 - 2019-02)

• Conducted stage inspections and process audits.
• Managed customer complaints and prepared 8D reports.
• Implemented Poka-Yoke and Kaizen to reduce defects.
• Created work instructions and inspection check sheets.
• Supported ISO/TS 16949 system implementation and audits.

Engineer – Quality - Adept Polymers Pvt Ltd

(2013-11 - 2015-03)

• In-process and final inspection.
• Customer complaint handling and CAPA.
• Quality documentation and reporting.

Machine Operator - Addison Co & Ltd

(2008-04 - 2009-10)

• Machine operation and quality support.

B.E - Mechanical Engineering - Mahabharathi Engineering College, Villupuram (2009 - 2013)

Diploma - Mechanical Engineering - Maruthi Polytechnic College, Salem (2006 - 2008)