Elizabeth Bunga

Certified AML/KYC Compliance and Banking Operations Professional with an MBA and a Post Graduate Certificate in Retail Banking (PGCRB). Over 3 years of banking experience spanning Global Transaction Services (GTS), corporate onboarding, and retail banking compliance. Proven track record in executing Customer Due Diligence (CDD), verifying complex corporate documentation, conducting transaction monitoring, and ensuring strict adherence to AML/KYC and FATCA/FATF regulations.

Tech-savvy with hands-on proficiency in Finacle and transaction workflow systems, seeking a roles for AML/KYC Analyst or Compliance Investigator role.

Assistant Manager – Global Transaction Services at Kotak Mahindra Bank Ltd (2022-10 – 2023-06)

Managed the end-to-end corporate and commercial client onboarding lifecycle for Cash Management Services (CMS), enforcing rigorous KYC/AML compliance checks prior to product activation.

• Conducted documentation review, legal structure evaluation, and identity verification for institutional clients during the onboarding phase.
• Monitored complex transaction workflows and high-value bulk payment systems (API Banking, RTGS, NEFT), proactively identifying operational risks and anomalous activity.
• Evaluated daily MIS reports and transaction records to detect usage patterns, workflow, and potential compliance deviations.
• Partnered with risk, compliance, and internal audit teams to address transaction blockages, rectify documentation gaps, and ensure total alignment with internal SOPs.

Branch Sales Officer (BSO) – NTB Acquisition at HDFC Bank (2018-08 – 2019-05)

• Executed onboarding processes for New-To-Bank (NTB) resident and non-resident (NRI) accounts, strictly enforcing institutional KYC policies and RBI anti-money laundering norms.
• Verified source of funds, beneficial ownership, and risk profiles during the Customer Due Diligence (CDD) stage for retail and high-net-worth clients.
• Performed deep-dive document audits to identify fraudulent, incomplete, or high-risk applications, ensuring clean data capture in Finacle.
• Managed secure updates of sensitive customer master records, eliminating compliance gaps during external regulatory reporting cycles.

Operations Executive at SBI Life Insurance – Bancassurance Channel (2017-08 – 2018-07)

• Headed the backend documentation audit and processing unit for insurance applications, high-value premium cheques, and demand drafts.
• Maintained flawless master data sheets and tracked operational blocks to facilitate transparent compliance audits.
• Cross-referenced applicant documentation against strict underwriting regulations to mitigate initial fraud risks.

Master of Business Administration in MBA – Adikavi Nannaya University (CSN Degree & PG College) (2018)

Bachelor of Science in B.Sc – B.V. Raju Institute of Computer Education (2016)

Intermediate in M.P.C – Aditya Junior College (2013)