Emmanuel Cudjoe

A highly motivated Hospitality Professional with a proven track record in high-pressure service environments. Dedicated to delivering the "Excellence" combining strict safety standard compliance with world-class guest relations. Fluent in English and Ga, with a deep commitment to cultural sensitivity and passenger comfort.

Sales Associate at Zen Mart

• Delivered personalized shopping experiences for a diverse international clientele, consistently exceeding service satisfaction targets.
• Maintained impeccable store presentation standards, aligning with premium brand guidelines.
• Managed cash operations and inventory with 100% accuracy under high-volume pressure.

Room Service Professional at Mascot

• Provided discreet, high-quality in-room dining services, ensuring all guest preferences and dietary requirements were met.
• Resolved guest complaints instantly with a "solution-first" mindset, maintaining a 5-star service rating.
• Coordinated with multicultural kitchen and concierge teams to ensure seamless service delivery.

Delivery Partner at Bolt Food

• Demonstrated exceptional time management and reliability in a fast-paced logistics environment.
• Ensured health and safety protocols were strictly followed during food handling and transport.

West African Senior School Certificate Examination (WASSCE) – Sankofa Senior High School (SHS)