Faisal Ss
Aviation professional with 1.5 years of experience in regulated airport operations
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About
Aviation professional with 1.5 years of experience in regulated airport operations, demonstrating strong attention to detail, adherence to security protocols, and the ability to perform effectively in high-responsibility environments. Committed to maintaining aviation safety standards and supporting secure baggage screening operations.
Experience
CUSTOMER SERVICE EXECUTIVE at EMIRATES AIRLINES [ GHA: AISATS ] (2024-01 – Present)
- Delivered high-quality customer service to Emirates passengers in accordance with airline service standards
- Assisted passengers with check-in procedures, boarding, and travel-related inquiries
- Handled passenger issues professionally, including delays, rescheduling, and special service requests
- Ensured compliance with aviation safety, security, and airport operational procedures
- Coordinated effectively with airline staff, supervisors, and airport operations teams
- Maintained vigilance and attention to detail during passenger and baggage-related processes
Education
Diploma in AVIATION AND HOSPITALITY – Frankfinn Institute, Karamana, TVM (2023-01 – 2023-12)
Bachelor of Commerce in COMPUTER APPLICATION – Kerala University, National College, Ambalathara, TVM (2019-01 – 2022-12)
