Faizan Syed

Sales Representative - DSA (Airtel/Vodafone) - Postpaid office

(2010 - 2011)

BPO Call Center Agent - Vodafone - Inbound sector

(2011 - 2012-02)

Upgrading and Onboarding Service Executive - Paytm / Airtel Payments Bank

(2012-02 - 2012-10)

Supervisor & Data Entry Operator - Industrial sector

(2012-10 - 2014-10)

Sales Representative - FMCG company

(2014-10 - 2016-10)

Back Office Employee & Collection Executive - HDFC - Finance office

(2016-10 - 2018-10)

Team Leader - KOTAK CREDIT CARD - Finance agency

(2018-10 - 2020-03)

Collection Executive - Bank of Baroda - Finance agency, home loan

(2020-03 - 2020-10)

PRO (Survey Officer, Political Relation Officer) - Rastra Political Strategies

Business Partner - Clothing retail store

(2018 - 2020)

I worked as a business partner in a clothing retail store where I managed social media marketing, customer engagement, and front-end operations for 2 years.

Team Leader – Grocery Dark Store - JioMart

(2023)

• Managed end-to-end operations of delivery riders including hiring, onboarding, and performance tracking
• Monitored rider productivity and optimized workforce allocation to meet demand
• Ensured adherence to SLA targets and maintained on-time delivery performance
• Handled ITR metrics and operational efficiency to improve service quality
• Coordinated daily dispatch operations to ensure smooth last-mile delivery

SSC (2010)

HSC (2013)

B.COM - Commerce (2020)