Sales & Operations Manager
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Dynamic and results-driven Operations & Sales Manager with 10+ years of experience in managing large teams, optimising operational efficiency, driving revenue, and enhancing customer experience within salon, clinic, retail, and hospitality industries. Proven track record of opening new outlets, executing marketing strategies, and consistently exceeding sales targets. Highly skilled in team leadership, business development, client relations, and inventory control.
With over a decade of experience across healthcare, wellness, beauty, and retail industries, Fatema Javadwala has led multi-location operations, marketing, and sales functions with proven success in driving business growth and customer engagement. Currently serving as Manager – DST (Marketing) at VLCC Healthcare, she has consistently delivered revenue targets, implemented performance-driven marketing strategies, and managed high-performing teams. Her career spans leadership roles at reputed brands such as Dr.
Sheth’s Skin & Hair Clinic, Fashion TV, Dessange Salon & Spa, and Jean-Claude Biguine, where she spearheaded business development, franchise expansion, and brand collaborations. Adept at blending operational excellence with strategic innovation, she brings a results-oriented, customer-centric approach — now strengthened by her ongoing Product Management certification aimed at transitioning into tech-driven product and business strategy roles.
Bachelor’s degree in Arts (TYBA) and is currently pursuing a Product Management certification, strengthening her expertise in digital strategy, product lifecycle management, and customer experience design. Her professional development includes certifications in Sales Leadership, Operations Excellence, and Marketing Strategy, which complement her decade-long experience in business growth and team management. This blend of academic grounding and continuous upskilling reflects her commitment to evolving into a strategic, tech-driven Product and Operations Leader capable of bridging customer insights with data-led business innovation.
