Security Managed Services Specialist - Accenture - Hyderabad
(2025-02)
Client: Gap Inc. | Role: SailPoint IIQ Developer | Environment: Java, SailPoint IIQ, Oracle DB, Chef, Gradle, GitHub Actions, JFrog Artifactory
- Led the SailPoint IIQ upgrade from 8.1P6 to 8.4P2, validating rule libraries, workflows, and integrations for zero production disruption.
- Engineered and implemented new SailPoint IIQ features, production enhancements, defect fixes, and workflow customizations for a global Identity Governance environment.
- Integrated New Relic APM into the production IIQ environment, enabling proactive JVM monitoring and reducing incident troubleshooting time.
- Optimized JVM memory settings and database indexing, improving application stability and reducing long-running task execution times.
- Implemented a bulk contractor extension QuickLink enabling managers to process multiple contractor lifecycle extensions via CSV-based requests, significantly reducing manual effort.
- Automated CI/CD workflows using Chef and Gradle for environment and build management, and enhanced GitHub Actions pipelines with token-based authentication to JFrog Artifactory for artifact publishing.
- Partnered with the compliance team to prepare audit evidence documentation for compliance control items.
- Authored Correlation Rules, Connector Rules, Role Assignment Rules, and Before/After Provisioning Rules, and developed custom Workflow Rules for identity events and identity refresh processing.
Software Engineer - Ojas Innovative Technologies Pvt. Ltd. - Hyderabad
(2020-12 - 2025-01)
Client: Adidas | Duration: Nov 2021 – Jan 2025 | Role: SailPoint IIQ Developer / IAM Consultant
- Monitored production SailPoint IIQ systems, triaged incidents, assisted end users, and managed scheduled task and alert monitoring.
- Developed new SailPoint IIQ features, web-service based application onboarding, and a Salesforce connector integration.
- Implemented Manager Certification and Mover Event certification campaigns supporting access governance and compliance.
- Engineered Correlation Rules, Connector Rules, Role Assignment Rules, and Provisioning Rules, along with custom Workflow Rules, for role creation and identity refresh.
- Built birthright roles for automatic baseline access provisioning based on user attributes, reducing manual onboarding effort.
- Led root cause analysis and resolution of complex SailPoint IIQ production issues, improving platform stability and reducing recurring incidents.
SailPoint IIQ Engineer / IAM Consultant - Ojas Innovative Technologies Pvt. Ltd. - Hyderabad
(2020-12 - 2021-11)
Client: GE Appliances | Duration: Dec 2020 – Nov 2021 | Role: SailPoint IIQ Engineer / IAM Consultant — Upgrade Testing, Hypercare & Operations
- Executed the SailPoint IIQ upgrade from 7.1P3 to 8.1P2, covering upgrade testing and post-upgrade hypercare support; prepared impact analysis documentation and delivered knowledge transfer.
- Managed critical scheduled tasks (account and account-group aggregations, performance tasks, sequential tasks), maintaining identity warehouse data accuracy.
- Administered Active Directory account types (service, privileged, admin) and maintained SAP HCM and Active Directory as authoritative identity sources.
- Contributed to Joiner-Mover-Leaver (JML) lifecycle events and Identity Triggers and handled external user AD account creation and mailbox provisioning from IIQ.
- Designed birthright and IT roles enforcing least-privilege access; used Thycotic for privileged account governance.
- Monitored production servers for reliability and availability; participated in daily status calls with application teams on release plans and enhancements.
