CRM (Customers Relationship Management) at Aakash India Projects & Builders Pvt. Ltd (2020 – Present)
Possess very good interpersonal skills and sound expertise in evaluation and gathering of client needs and finding solutions, seeks a responsible position in the arena of post sales management
- Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through calls. Even managing post booking customer services till delivery (possession stage). Collection of payment dues, against demands generated with construction progress.
- Assisting customers on allotment of Flats, Registration, cancellation, Bank loan Issues, Transfer of deeds, bank loan processing of documents etc.
- Handling queries of walk in clients, handling existing brokers network acquire new broker base, project planning and promotion, customer relationship and services, handling various corporate, analyse customer on basis of needs 'commercial and residential
- events handling on various location, new project planning, strategies implementation and control, also handling recovery of balance payment management, pre launch project strategies marketing and advertising
- Developed strategies and worked directly with management to develop new strategies to reach goals.
- Executed departmental efficiency processes which positively impacted profitability and customer satisfaction.
Admin Assistant at Kids International School (2019 – 2020)
An excellent office coordinator with an organized and competent professional with phenomenal communication skills. comfortable dealing with people and able to carry out administrative duties with accuracy and speed. The goal was to ensure that office operations are efficient and add maximum value to the organization. Providing leadership by overseeing all office changes that affected many workers simultaneously
- Provide high level professional and confidential administrative support at Executive level.
- Conduct research, compile data, and prepare papers and (or) presentations for consideration and presentation by Executives and committees.
- Coordinating with the internal Office teams for the process improvement & updating the report
Finance Assistant at Brahmananda Narayana Multispeciality Hospital (2011 – 2013)
looking after of bookkeeping, Account Payable, Account Receivable Fixed Assets, General Ledger etc.
- Maintains the various ledger accounts including reconciliation of the Branch general ledger, revenue accounts, expenditures, and cash balances.
- Reviews accounting documents to ensure accuracy of information and calculations and makes or directs correcting entries.
- Prepares, maintains control, and is responsible for subsidiary accounting records involving a variety of transactions and accounts.
- Update The Accounts Payable With All The Paid Amounts To The Suppliers.
- Clear & Present The Entire Outstanding Item in Accounts To My Senior.
- Audit All The Petty Cash & Present Report to The Top Management
- Reconciliation of inter-company accounts
- Prepare the Monthly Bank Reconciliation
