G Sankari
Customer Care Associate
Talent
ThoothukudiMember since May 22, 2026
Office AdministrationReimbursement
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Office AdministrationReimbursement
About
Detail-oriented administrative executive with 2 years of experience in office administration and operations support. Proven expertise in managing staff and enhancing operational efficiency. Additionally, 5 years of experience in accounts receivable calling, claim processing, and denial management, contributing to improved recovery rates.
Experience
Customer Care Associate - NTT DATA
(2020-06)
- Making outbound calls to insurance companies to check claim status, follow up on unpaid claims and resolve denied claims.
- Analyzing denial reasons, identifying root cause and initiating corrections or appeals to ensure proper reimbursement.
- Expertly Auditing claims, verifying documentation for accuracy and managed payment posting.
- Simultaneously navigate billing system and document account details while negotiating claim settlement with insurance representatives.
Administration Executive - Travel Food Services
(2018-08 - 2020-06)
- Managed day-to-day HR and admin operation and employee relation.
- Maintained Documentation, screening and onboarding.
- Supported staff and management to ensure smooth business operation.
- Scheduling appointment, booking meetings and managing executive calanders.
Mobilization Executive - CARE India
(2015-01 - 2017-01)
- Conducted face-to-face fundraising campaigns.
- Organized and supported fundraising events.
- Managed and coordinated team members during campaigns.
Education
B.Sc - Bharathidasan university (2017)
Skills
Customer Care Associate


