System Administrator - Collins Aerospace
(2024-11 - 2025-01)
On payroll of Renovation Automation Pvt Ltd.
- VMware Virtualization, Installation and configuration of ESXI host, including installation of VCSA Virtualization Center Server Appliance vSphere, and managing and handling migration process
- Install, configure, and maintain Linux operating systems and related software
- Manage Active Directory group, user and computer objects, the AD Schema
- Follow the day-to-day operations related to own jobs in the IT Infrastructure Management department to ensure continuity of work
- Installing, configuring, and maintaining Exchange server software and related components
System Administrator - Larsen & Toubro L&T
(2023-09 - 2024-09)
On payroll of Smart System Solution Pvt. Ltd (SSSPL).
- Windows Server. Manage user accounts, permissions, and licenses. Install and configure Windows 2K16 and 2K19
- Assist in applying patches and updates to systems and software
- Follow procedures for patch testing and deployment
- Windows Active Directory/DHCP/DNS/Group Policy
- VMware Virtualization, Installation and configuration of ESXI host, including installation of VCSA Virtualization Center Server Appliance vSphere, and managing and handling migration process
- Basic understanding of patching tools (e.g., WSUS, SCCM, or any third-party patch management tools)
- Independently manage patching schedules for multiple systems, servers, and applications
- VMWare (VMWare administrator; Create new virtual machines; Surveillance, maintenance and updates for existing VMWare infrastructure)
- Uses and manages virtualization software such as VMware, Oracle VM, and vSphere
- Troubleshooting ESX issues related to storage, network and performance issue
- Monitoring connectivity, synchronization, replication, net logon, time services, FSMO roles, schema, NTDS database partitions, DNS settings, SRV records, and trust relationships
- Install, configure, and maintain Linux operating systems and related software
- Implement and manage backup and recovery strategies
IT Support Engineer - INTEROCEAN SHIPPING Pvt. Ltd.
(2021-12 - 2023-09)
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewall
- Maintain and support a High Availability environment through redundancy and/or virtualization technologies
- Monitoring system performance to ensure everything runs smoothly and securely
- Administer Active Directory, Group Policy, and other critical server roles and services
- Researching and recommending new approaches to improve the networked computer system
- Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office 365
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Primary responsibilities include hands on development, standardization, and management of all client and server infrastructures, including software
- Build and configure Windows and VMware servers
Technical Support Engineer - Infoneo Technologies Pvt. Ltd.
(2021-07 - 2021-11)
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Create technical documents for customers and agents to manage specific issues
System/Desktop Admin - Pristine Management Pvt. Ltd. - Ministry of youth affairs (Central Govt.) & Shastri Bhawan
(2020-02 - 2021-07)
Client & Site location: Ministry of youth affairs (Central Govt.) & Shastri Bhawan.
- Exchange/Office 365 support, maintenance, and administration (Account provisioning, migration from Exchange to office 365, distribution group creation)
- SharePoint administration and support
- Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan
- Directed the implementation and performance tuning/hardening of Windows 2K8 & 2K12 Server environment for client's global operations. Delivered a major improvement over old VPN system that catapulted productivity of remote sales force
- A solid foundation in ITIL framework with demonstrated skills in incident & problem management, capacity & performance management, project management, audit & operational risk management
Engineer-Deskside - Progressive InfoTech Pvt. Ltd.
(2017-12 - 2019-07)
- Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
- MS Outlook 2013/16. MS Outlook office 0365 migration, Data & mail backup of MS Outlook
- Strong analytical and problem-solving skills with the ability to quickly adapt to changing and competing priorities
- Software & Hardware installation, maintenance, and up gradation and troubleshooting
