Gamer Boyz

Dedicated and results-driven Hospitality Professional with 7+ years of experience in hotel operations, guest relations, corporate sales, business development, banquet management, and team leadership. Proven ability to improve guest satisfaction, increase revenue, manage daily hotel operations, and build strong corporate relationships. Strong communication, leadership, and problem-solving skills with a passion for delivering exceptional hospitality services.

Hotel Manager - Welcome Olives - Meerut

(2024-01)

• Manage complete hotel operations, including Front Office, Housekeeping, Food & Beverage, and Banquet departments.
• Monitor occupancy, reservations, revenue, and guest satisfaction.
• Lead, train, and supervise hotel staff to ensure excellent service standards.
• Handle guest complaints and resolve issues professionally.
• Coordinate departmental activities to improve operational efficiency.
• Ensure compliance with hotel policies and quality standards.

Senior Sales Manager - Hotel Palasha - Muzaffarnagar

(2022-01 - 2024-01)

• Increased hotel room occupancy through strategic corporate sales and business development.
• Managed corporate accounts, travel agencies, and event planners.
• Negotiated corporate contracts and banquet bookings.
• Achieved monthly and annual revenue targets.
• Conducted sales presentations, client meetings, and promotional campaigns.
• Coordinated with operations teams for successful event execution.

Senior Sales Manager and operations manager - Godwin Hotel - Meerut

(2020-11 - 2021-12)

• Managed day-to-day hotel operations and departmental coordination.
• Supervised Front Office, Housekeeping, Engineering, and F&B departments.
• Maintained high guest service standards and operational efficiency.
• Managed staff scheduling, training, and performance evaluations.
• Ensured compliance with safety, hygiene, and quality standards.

Hotel Sales Manager - Bravura Gold Resort - Meerut

(2019-06 - 2020-10)

• Generated corporate business and banquet bookings.
• Built long-term relationships with corporate clients and travel partners.
• Increased hotel revenue through business development initiatives.
• Conducted sales visits, presentations, and promotional activities.
• Achieved monthly sales and occupancy targets.

Bachelor of Education - Education - CCS University

B.Com - Commerce - CCS University

Senior Secondary - PCM - Uttar Pradesh Board