Gangadhar Manisha

Customer-focused Salesforce professional with experience in delivering scalable solutions and partnering with stakeholders to drive business outcomes. Skilled in translating technical concepts into business value, enabling customer adoption, and collaborating across cross-functional teams. Passionate about leveraging Data Cloud and AI capabilities to improve decision-making, efficiency, and ROI.

Salesforce Developer at Accenture (2021-01 – Present)

• Customized and enhanced Salesforce Sales Cloud and Service Cloud to meet varied client business Processes.
• Collaborated with stakeholders to evaluate new Salesforce features and identify opportunities for improving customer adoption and operational efficiency
• Contributed to early-stage solution exploration by validating feasibility of business use cases and identifying platform limitations
• Worked closely with stakeholders to understand business use cases and evaluate feasibility within Salesforce platform capabilities
• Developed Apex classes, triggers, batch jobs, Visualforce pages, Lightning Web Components (LWC), and JavaScript customizations.
• Designed and deployed Communities using Experience Builder, including creating user accounts, configuring access, and applying branding.
• Identified gaps in existing implementations and proposed improvements to enhance system performance and user adoption
• Supported pilot implementations and proof-of-concept solutions to validate technical approaches before full-scale deployment
• Optimized Apex code and declarative solutions to comply with Salesforce governor limits and performance guidelines.
• Led data migration activities and bulk data operations using Data Loader.
• Managed deployments and release processes using Salesforce CLI, Git, and Bitbucket.
• Worked in operations and Business as Usual (BAU) support after PGLS exit, handling ongoing maintenance, user support, and defect resolution.
• Collaborated with stakeholders to gather and refine requirements and translate them into scalable solutions.
• Participated in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, and retrospectives.
• Conducted unit testing to ensure high code coverage and supported deployments across development, QA, UAT, and production environments.