IT Executive at Golden Tulip Hotel (2025-12 – Present)
- Solely managing the full IT infrastructure for a hotel during its pre-opening stage.
- Addressing guest calls and inquiries pertaining to internet connectivity and other.
- Oversee the hardware and networking systems within the hotel.
- Overseeing data backups and server management.
- Managing the implementation and upkeep of operating systems and various software applications within the company.
Database Administrator at Extramarks Educational Pvt Ltd (2024-01 – 2024-12)
- oversee the setup, administration, and support of MySQL, PostgreSQL, MongoDB database servers, ensuring their smooth operations and effective data management.
- Proactively safeguarding database services, our focus is on ensuring maximum security and minimal downtime.
- Identifying and resolving database-related issues, such as performance bottlenecks and application errors.
- Monitoring database health and conducting regular system checks.
- Basic scripting in PowerShell or Bash for automating tasks.
- Configuring, scheduling, and verifying regular database backups.
IT Executive at Bristol Hotel (2022-07 – 2024-01)
- Oversee the hardware and networking systems within the hotel.
- Overseeing data backups and server management.
- Executing and maintaining ERP systems.
- Managing the implementation and upkeep of operating systems and various software applications within the company.
- Addressing guest calls and inquiries pertaining to internet connectivity and other.
- To stand in for the IT Manager and represent the IT department during management meetings in their absence.
IT Executive at Export Promotional for Handicrafts (2015-07 – 2022-07)
- Conduct Market Research on Overseas Potential Buyers for B2B Handicrafts Fair at India Expo Centre & Mart Greater Noida using data sources available.
- Promotion of Handicrafts Fairs all over the world on specialized professional information source on international trade fairs, events and exhibitions portals.Generated lead by collecting overseas registrations.
- Call Center Operations - Leading a team of 20+ Linguistic Experts and over a span of 7 years briefing Linguistic executives created questionnaires for promotion of the world largest Handicrafts fair like Europe, USA, Canada, Africa, Middle East, Asia and Oceanic Countries.
- Conducting Data Analysis and monitoring on the data which was extracted during the market research, used in call center operations (Validating the data used for Tele-Calling & Email Marketing.
- Creating a daily report using MS-Excel using Charts,PivotTable, VLOOKUP, HLOOKUP and Conditional Formatting.
- Creating DBMS format with understanding of the requirement and implementation.
- Assisting in web design and development of information system related to B2B Events Registration modules (Exhibitors on-boarding, overseas registrations & Domestic volume Buyers) using web designing tools Figma.
- Training the staff for Virtual Fairs conducted during pandemic related to the on-boarding Exhibitors and for Visitors.
- Assisting the Virtual Fairs operations implemented content module and the virtual platform (6Connex) information system for on-boarding Exhibitors and or Visitors.
- Working on daily reporting and operations.
