Gaurav Dubey

Handled customer queries and provided timely resolution through effective communication. Assisted customers with service-related issues while ensuring high customer satisfaction. Maintained accurate records of interactions and followed company guidelines.

Representative, Operations at Concentrix Daksh Services India pvt.ltd (2025-12 – 2026-05)

• Handled customer queries and provided timely resolution through effective communication.
• Assisted customers with service-related issues while ensuring high customer satisfaction.
• Maintained accurate records of interactions and followed company guidelines.
• Demonstrated strong problem-solving skills and professional conduct

SEO Marketing at NMN Media India pvt.ltd (2025-06 – 2025-07)

I successfully completed my internship at NMN Media Private Limited as a Senior SEO Executive, where I contributed to digital marketing through keyword research, content optimization, performance analysis, and teamwork. I demonstrated a strong work ethic, professionalism, and a proactive learning attitude throughout my tenure.

BBA in Marketing Management – Sarala Birla University (2022-08)

12th in Science – Saheed Bhagat Singh Inter College (2021-04 – 2023-05)