Gaurav Rautela

Senior Visa Processing Analyst with extensive experience managing end-to-end visa life cycles across multiple jurisdictions. Skilled in document verification, compliance checks, case escalation management, and stakeholder communication. Proven ability to streamline processing workflows, reduce turnaround time, and ensure 100% adherence to immigration regulations. Adept at resolving complex cases and delivering high-quality support in fast-paced, high-volume environments.

Senior Visa Executive - Tripaholic tour And Travels (Digital Voyager Pvt Ltd)

(2025-09 - 2026-03)

• Guided clients through visa application processes, including documentation preparation, submission, and follow-ups.
• Addressed customer inquiries across multiple channels with professionalism.
• Provide exceptional client support by keeping them informed about their application status and managing expectations throughout the process.
• Managed end-to-end visa processing for multiple countries including Usa, Uk, Schengen States Including (Switzerland, France, Germany and Italy), Japan, Spain, E visa (Egypt, Indonesia, Armenia, Uzbekistan, Singapore, Dubai). Well versed in embassy protocols and documentation requirements across diverse regions.

Visa Executive - Tibro Tours Pvt Ltd

(2024-06 - 2025-08)

• Managed end-to-end visa processing for multiple countries including Japan, Spain, Schengen States including (Germany, France, Switzerland and Italy). Well versed in embassy protocols and documentation requirements across diverse regions.
• Guided clients through visa application processes, including documentation preparation, submission, and follow-ups.
• Ensured compliance with immigration laws and country-specific embassy requirements.
• Advised clients on visa types, eligibility criteria, and required documentation for smooth and timely approvals.
• Addressed complex cases such as rejections, delays, and urgent visa requests with professionalism and efficiency.
• Managed multiple visa applications simultaneously, maintaining accuracy and meeting deadlines.
• Stayed updated on immigration policies and visa regulation changes to provide accurate and timely client support.

Operation Officer - VFS Global

(2022-04 - 2024-05)

• Ensured accurate and error-free data entry and cash management for applicant services.
• Delivered ODMV and biometric visa services (DXC), including passport handovers to consulates.
• Addressed customer inquiries across multiple channels with professionalism.
• Deputed to Qatar Visa Centre during FIFA World Cup 2022.

Air Ticketing Executive - Mercury Trip

(2017-12 - 2019-04)

• Proficient in ticket management, operations, and customer support.
• Skilled in communication, organization, and teamwork.
• Experienced in negotiating airfare with travel agencies.
• Expertise in airfare advisory and GDS systems (SABRE and AMADEUS).

B. Com - University of Delhi (2015 - 2018)

International Air Transport Association (IATA) - YMCA (2016 - 2017)

Travel Tourism and Airport Handling - YMCA (2015 - 2016)