Gaurav Sahu
CUSTOMER SERVICE REPRESENTATIVE
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About
Motivated customer service skilled at meeting customer needs with expert customer service support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Experience
Optician - Optical Shop - Jabalpur, Madhya Pradesh
(2020-05 - 2022-05)
Manage daily operations of the optical shop to ensure smooth functioning.
Customer Service Representative - Balaji Real-estate - Jabalpur, Madhya Pradesh
(2022-03 - 2024-06)
- Respond to client inquiries via phone, email, and in-person regarding real estate services and listings.
- Assist clients in understanding the buying, selling, and leasing processes
Data Analyst - Puthur Infotach - Baglore, Karnataka
(2024-03)
- Collect and clean data from various sources to ensure accuracy and reliability.
- Analyze large datasets to identify trends, patterns, and insights that inform business decisions.
- Create data visualizations and reports to effectively communicate findings to stakeholders.
- Develop and maintain dashboards for real-time data monitoring and analysis.
- Collaborate with cross-functional teams to understand data needs and provide analytical support.
Education
High School Diploma - Saraswati Shishu Mandir Galgala (2016-05 - 2017-05)
High School Diploma - Saraswati Shishu Mandir Galgala (2018-05 - 2019-05)
Undergraduate - Jabalpur College Of Computer Application And Communication (2019-05 - 2023-05)
MBA - Takshshila Institute Of Engineering & Technology (2023-07 - 2025-07)
Diploma - Makhanlal Chaturvedi National University Of Journalism And Communication (2019-07 - 2020-07)
