Associate Director – Production - Experience.co
(2025-02 - 2025-12)
- Led production and execution of premium experiential programs across multiple global destinations.
- Curated tailored group experiences based on traveler profiles and quality demand.
- Strengthened vendor partnerships securing better rates and high operational standards.
- Improved operational workflows reducing turnaround time and enhancing delivery efficiency.
- Ensured risk mitigation and service continuity through quick decision-making on ground.
Senior Operations & Tour Manager - 50+ Voyagers Travel & Adventure Club Pvt. Ltd.
(2022-08 - 2024-12)
- Managed end-to-end operations for international & domestic groups delivering seamless experiences.
- Designed itineraries across Asia & Europe, improving satisfaction & repeat travel by >30%.
- Negotiated vendor contracts achieving cost savings & better margins.
- Delivered revenue impact by introducing new destinations like Scandinavian & Eastern Europe.
- Mentored junior staff and led on-ground tour operations up to 100+ pax groups.
HR Specialist – Travel & Accommodation - BYJU'S Learning App
(2021-12 - 2022-08)
- Managed employee travel & accommodation for large-scale onboarding operations.
- Maintained MIS reporting and coordinated payroll allowances for travel logistics.
- Supported recruitment travel and team mobility across PAN-India deployments.
Operations & Tour Manager - 50+ Voyagers Travel & Adventure Club Pvt. Ltd.
(2018-05 - 2021-02)
- Managed bookings, ticketing, hotels, and ground support for multi-country group tours.
- Ensured smooth customer coordination and problem resolution throughout travel cycles.
Holiday Expert - TravelDilse.com
(2016-11 - 2018-05)
- Designed customized FIT and group tour packages (domestic & international)
- Managed vendor coordination including hotels, transport providers, and local guides
- Handled corporate travel requirements including flights, hotels, and logistics
- Processed flight bookings, visa assistance, and travel insurance
- Specialized in creating detailed itineraries with cost optimization
- Supported both B2C and corporate clients with end-to-end travel planning
Super Specialist – Sales & Operations Executive - SOTC Travel Ltd.
(2016-04 - 2016-10)
- Handled end-to-end sales and operations for domestic and international holiday packages
- Assisted clients with customized itineraries based on budget and preferences
- Coordinated with DMCs, airlines, and hotel partners for bookings and confirmations
- Managed documentation, invoicing, and pre-departure support for travelers
- Ensured smooth handover from sales to operations with high customer satisfaction
