Gautam Dutt
Senior Associate
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About
Results-driven professional with 3+ years of diverse international experience in Order Management, Accounts Payable, and Procurement. Skilled in managing end-to-end order processing, invoice management, vendor coordination, payment reconciliation, and procurement operations while ensuring accuracy, compliance, and operational efficiency. Proven ability to collaborate with cross-functional and global teams to streamline workflows, improve process effectiveness, and support business objectives.
Strong analytical, problem-solving, and stakeholder management skills with a focus on process improvement, cost optimization, and delivering seamless business operations.
Experience
Process Developer - Genpact India Pvt Ltd - Gurugram, India
(2025-05)
Senior Associate- Procurement
- Processed high volumes of PRs and POs with high accuracy and timely completion across multiple regions.
- Improved vendor query resolution through efficient use of Coupa and SAP.
- Supported audit readiness by ensuring compliance with procurement policies.
- Enhanced vendor satisfaction through timely issue resolution and support.
- Managed procurement operations across US, UK, LATAM, Brazil, Canada, and Netherlands regions.
- Collaborated with cross-functional teams to improve processes and operational efficiency.
- Recognized for adaptability and teamwork in dynamic global procurement environments.
Process Associate - Capgemini - Noida, India
(2023-11 - 2025-05)
Process Associate - Accounts Payable
- Process invoices using YARDI and MRI databases.
- Manage end-to-end Procure to Pay (P2P) operations.
- Prepare and submit Auto Pay Reports to clients on a daily basis.
- Maintain QC files, ensuring accurate data through P2P tools.
- Generate and analyze Pendency and Day-End Reports using Excel.
- Perform client-hosted keying and communicate via IM for invoice confirmations.
- Manage Ultimus Que to ensure timely completion of incidents.
- Resolve client queries and assign incidents to team members.
- Consistently achieve 100% SLA adherence and timely incident resolution.
Associate - Capgemini - Noida, India
(2022-11 - 2023-10)
Associate - Order to Cash Department
- Managed Applied, Unapplied, Overapplied, and Denied Batches.
- Researched customer information using Medistream, Cash Cube, Cash Pro, and Availity.
- Processed remittances using Auto Allocation Tools and manually in IBM AS400.
- Downloaded and updated EOBs/Remittances for accurate financial reporting.
- Maintained daily, weekly, and monthly trackers using Excel.
- Ensured SLA compliance and timely batch completion.
Education
B.com - Delhi University (2021 - 2023)
Class XII - Ravindra Public School
Class X - Ravindra Public School
