Gautham Krishna

Developed firmware for various microcontrollers (including ESP32 and Arduino-based boards) using the Arduino IDE and Google Antigravity, incorporating I2C/SPI OLED visualization and multiple communication interfaces (I2C, SPI, UART) to support versatile, multi-protocol control systems. Executed physical PCB layout design in EasyEDA, focusing on component placement, trace routing, and signal integrity to ensure reliable, compact hardware integration suitable for production-ready IoT devices. Designed and iterated on custom device enclosures using Fusion 360, running rapid 3D-printing prototyping cycles to validate fit, durability, and usability before finalizing physical designs.

IoT Research Engineer - Disag (KITEZ)

(2025-06)

• Developed firmware for various microcontrollers (including ESP32 and Arduino-based boards) using the Arduino IDE and Google Antigravity, incorporating I2C/SPI OLED visualization and multiple communication interfaces (I2C, SPI, UART) to support versatile, multi-protocol control systems.
• Executed physical PCB layout design in EasyEDA, focusing on component placement, trace routing, and signal integrity to ensure reliable, compact hardware integration suitable for production-ready IoT devices.
• Designed and iterated on custom device enclosures using Fusion 360, running rapid 3D-printing prototyping cycles to validate fit, durability, and usability before finalizing physical designs.
• Supported early-stage research and hardware prototyping, coordinating material procurement and component sourcing to efficiently translate conceptual designs into functional, spec-compliant hardware models.
• Gained hands-on exposure to full-scale IoT projects, integrating sensor networks with control systems and applying systematic testing methodologies to identify and resolve hardware and firmware bugs.

Customer Service Associate - Sutherland Global Services

(2024-08 - 2024-12)

• Handled high-volume Amazon customer support via chat and email, resolving order, account, and service-related issues efficiently while meeting service-level expectations.
• Maintained high customer satisfaction and service quality standards in a fast-paced BPO environment through effective troubleshooting, active listening, and clear communication.
• Improved typing speed to 36 WPM and strengthened professional English communication skills, contributing to faster resolution times.

Bachelors - Electronics and Communication Engineering - APJ Abdul Kalam Technological University

Higher secondary education (plus two)