SALES & CUSTOMER REALTIONSHIP EXECUTIVE - NAIK MOTORS, MAHINDRA DEALERSHIP - South Goa, IN
(2021-02 - 2025-04)
Customer Relationship & Sales – Mahindra First Choice Wheels
- Specialized in selling pre-owned multi-brand cars and managing customer leads from inquiry to delivery.
- Managed customer enquiries, test drives, and digital leads; converted prospects into successful sales.
- Explained detailed documentation related to insurance, finance, and RTO processes.
- Generated leads via OLX, Facebook, Instagram, Cold callings, References and maintained strong follow-ups for conversions.
- Prepared MIS, stock, and delivery & daily reports and other reports as per the need; Prepared letters and applications; updated DMS/OMS, MFC business systems with stock movement and invoicing.
- Coordinated exchange claims, uploaded bonus details and uploaded the exchange claims, and resolved discrepancies related to the same.
- Trained new employees on CRM processes, documentation, and software usage for a smoother workflow.
- Promoted vehicles and offers on social media platforms.
- Engaged online leads, handled enquiries, and converted cold leads into active customers.
- Assisted in creating promotional posts and marketing visuals on Canva and PowerPoint.
- Hosted Mahindra vehicle launches: Scorpio N, XUV700, XUV400 & XUV400 facelift features, 3XO, Mahindra & Mahindra Finance, new outlet launches such as (MFCW Car & Bike and MCEO- Mahindra commercial experience outlet) followed by other announcements.
- Prepared event scripts, introduced features, and coordinated stage announcements.
- Gained experience in public speaking, presentation, and customer engagement.
PRESCHOOL TEACHER - EURO KIDS - Vasco Da Gama
(2019-07 - 2020-03)
- Taught basic literacy, numeracy, colours, shapes, and vocabulary.
- Conducted creative activities, songs, and games to encourage learning.
- Supported social and emotional development in a positive classroom environment.
- Administered parent-teacher meetings to discuss progress and milestones.
PRESCHOOL TEACHER - BHARTIYA VIDYA BHAVANS NARAYAN BANDEKAR SCHOOL - Upasnagar Sancoale, IN
(2018-06 - 2019-03)
- Taught basic literacy, numeracy, colours, shapes, and vocabulary.
- Conducted creative activities, songs, and games to encourage learning.
- Supported social and emotional development in a positive classroom environment.
- Administered parent-teacher meetings to discuss progress and milestones.
EXECUTIVE - M/S JYOTI CONSULTANCY - VERNA, SOUTH GOA, IN
(2016-08 - 2017-07)
- Accurately managed payroll, salary bills, and invoices using Tally and office software.
- Ensured timely and compliant handling of PF, ESIC, and ITR-related processes.
- Prepared official documents and maintained well-organized manual and digital records for smooth operations.
DOCUMENT CONTROL ASSISTANT - MICRO LABS LTD - VERNA, SOUTH GOA, IN
(2015-04 - 2016-07)
- Reviewed and maintained MFR, MPR, BPR, BMR, specifications, and other relevant documents.
- Filed and updated records manually and digitally using Excel and SAP.
- Supported technical employees in locating and managing documents efficiently.
- Coordinated courier dispatches and other documentation needs as required
DOCUMENT CONTROL ASSISTANT - FDC LIMITED - VERNA, SOUTH GOA, IN
(2014-03 - 2015-02)
- Reviewed and maintained MFR, MPR, BPR, BMR, specifications, and other relevant documents.
- Filed and updated records manually and digitally using Excel and SAP.
- Supported technical employees in locating and managing documents efficiently.
- Coordinated courier dispatches and other documentation needs as required
