Gayatri Jaiswal

EPM Cloud (EDMCS) professional with 3+ years of experience managing enterprise data, metadata, and hierarchies in cloud-based financial systems. Skilled in ensuring data accuracy, supporting month-end processes, and maintaining data consistency across integrated environments. Contributed to improving data accuracy and reducing data inconsistencies in production environments.

Experienced in automation, user access management, and resolving data-related issues in production systems. Strong foundation in data governance with growing expertise in cloud and data technologies, aiming to transition into data engineering and analytics-focused roles.

Junior Software Engineer at TietoEvry Tech Service Pvt. Ltd. (2022-05 – Present)

Support Analyst at TietoEvry Tech Service Pvt. Ltd. (2022-05 – Present)

Telenor – Oracle EDMCS / EPM Cloud

• Managed enterprise data governance using Oracle EDMCS, ensuring consistency and accuracy across financial systems
• Monitored daily master and nightly data loads, proactively resolving integration issues to maintain uninterrupted data flow
• Maintained metadata, hierarchies, and mappings, ensuring alignment with evolving business requirements
• Configured & managed EDMCS components including views, hierarchy structures, and entity groups to support structured data management
• Performed import/export operations and data validations to ensure seamless system integration and data accuracy
• Worked with Oracle DRM (on-prem) to support master data governance and maintain consistency across environments
• Managed user access and security through EDMCS and IDCS / OCI IAM, ensuring compliance and secure system usage
• Automated operational tasks using EPM Automate, improving efficiency and reducing manual effort
• Resolved data inconsistencies and ServiceNow tickets within SLA timelines, enhancing data quality and user experience

Support Analyst at TietoEvry Tech Service Pvt. Ltd. (2022-05 – Present)

Oracle Hyperion (HFM Support)

• Performed daily health checks across PROD, DEV, and TEST environments, ensuring system stability and minimizing downtime
• Supported month-end financial close activities, enabling timely reporting and business continuity
• Resolved client issues and improved system usability while maintaining SLA adherence
• Optimized server performance and resource utilization, improving application responsiveness
• Automated operational activities using EPM tools, improving efficiency and reducing manual intervention

Support Analyst at TietoEvry Tech Service Pvt. Ltd. (2022-05 – Present)

PTDi – Supply Chain Management Application

• Provided application support for PTDi supply chain platform, ensuring stable and reliable operations across integrated systems
• Resolved IDOC communication and data flow issues, improving integration reliability between systems
• Performed RCA for production incidents and implemented fixes, reducing recurring issues and improving system stability
• Executed unit and regression testing across modules, enhancing release quality and minimizing post-deployment defects
• Supported deployments, DR activities, and user access management, ensuring system availability and secure usage

Associate Software Engineer – Trainee at Torry Harris Business Solutions (2021-10 – 2022-05)

• Gained hands-on experience in Linux, SQL, and basic web technologies, building a strong foundation in application support & data handling
• Developed foundational knowledge in cloud services through Microsoft Azure certifications (AZ-900, DP-900)
• Supported initial application troubleshooting and data validation tasks during training assignments

B.E. in Computer Engineering – Sinhgad College of Engineering (2021)

Diploma in MSBTE – Government Polytechnic, Arvi (2018)