Gayatri Kolli

Managed the end-to-end operational flow for a busy urban branch. Streamlined the policy insurance process by identifying a documentation bottleneck, leading to a 15% faster policy dispatch. Handled all complex customer complaints and ensured 100% KYC compliance for all new policies, effectively reducing compliance risks.

Branch Operation Executive - Shriram Life Insurance Company Ltd - Vijayapura

(2024-08)

• Managed the end-to-end operational flow for a busy urban branch.
• Streamlined the policy insurance process by identifying a documentation bottleneck, leading to a 15% faster policy dispatch.
• Handled all complex customer complaints and ensured 100% KYC compliance for all new policies, effectively reducing compliance risks.
• Collaborated with the sales division to ensure operational readiness for new product launches, directly supporting team achievement of quarterly targets.
• Worked on 100% NACH Registration for new insurance policies.
• Generated daily and weekly reports on new business, renewals, and pending tasks for management review, proactively identifying performance trends.

Junior Engineer and Valuer - Indra Construction Company - Vijayapura

(2022-12 - 2023-11)

• Developed high-quality engineering 2D designs and vastu plans using AutoCAD to meet rigorous industry standards, reducing material usage by 10%.
• Interpreted blueprints and technical drawings to comprehensively analyze upcoming construction projects.
• Utilized Excel to generate accurate cost estimates for inclusion in proposed capital and expense budgets.
• Applied strong analytical and problem-solving skills to develop effective structural solutions for challenging site situations.
• Estimated the market value of land, buildings, and real estate assets to assist clients in maximizing their profit margins from sales or rental agreements.
• Conducted professional property valuations for mortgage lending, thoroughly researching comparable sales and preparing detailed appraisal reports for 45+ properties.

B.E. - Civil Engineering - BLDEA's Dr. V.P. P.G. Halakatti College of Engineering and Technology (2018-08 - 2022-07)