Gayeshi Nadeeshani

Motivated and detail-oriented graduate pursuing Human Resource Management, with proven experience in client relationship management, administrative support, and organizational coordination. Skilled in communication, problem-solving, and team collaboration, with a strong ability to adapt to dynamic work environments. Seeking a responsible position in a progressive organization where I can leverage my skills to enhance employee engagement, streamline administrative processes, and contribute to overall organizational growth and efficiency.

Group Intern HR and Marketing Officer - Rajaputhra Group of Company

(2025-03 - 2026-03)

This role involves assisting with recruitment, employee onboarding, attendance and leave management, payroll, labour law compliance, performance appraisals, HR strategy, foundation and media work, marketing, HR records maintenance, employee engagement, and general administrative support to the HR department

Client Relationship Officer - Janashakthi Insurance PLC

(2024-05 - 2024-08)

• Assisted clients with insurance policy information, claims, and documentation, ensuring a smooth onboarding process.
• Maintained accurate customer records and handled inquiries professionally, reducing follow-up errors by 15%.
• Supported sales and customer service operations, contributing to a 10% increase in client satisfaction scores.
• Coordinated with internal departments to resolve client issues efficiently and ensure timely service delivery

Client Relationship Officer - Sagarika Driving School

(2023-03 - 2024-02)

• Managed client registrations, scheduling, and administrative tasks, improving office workflow efficiency.
• Maintained strong client relationships and handled payments, resulting in positive client feedback and repeat registrations.
• Prepared reports on client attendance and payments for management review.
• Assisted in implementing client feedback systems to improve overall service quality.

Registrar - Birth, Death & Marriage Division (Yatikinda Division, Badulla)

(2020-03 - 2020-03)

• Managed official record-keeping for registrations, ensuring accuracy and compliance with government regulations.
• Provided administrative support and public assistance, handling queries from diverse communities.
• Streamlined filing and documentation processes, reducing record retrieval time by 20%.
• Assisted in community outreach programs and awareness campaigns related to civil registrations.

Bachelor of Art - Fashion Designing and Marketing - AIBT Campus, Swiss Institute of Management & Science (2026-01)

Diploma - Human Resource Management - SIDT Campus, Sri Lanka (2025-07 - 2026)

Certificate - English - Uva Wellassa University (2024-06 - 2025)

G.C.E.

Advanced Level

Examination - B/Passara Central College (2022 - 2023)

G.C.E.

Ordinary Level

Examination - B/Passara Central College (2018 - 2018)