Sourcing Manager (E-commerce) at YS Brands Private Limited (Health Sense) (2024-01 – Present)
- Sourcing new vendors, connecting with factories
- End to end goods import Management
- Freight forward Management
- Custom clearance
Assistant Manager at Think and Learn Pvt Ltd (2012 – 2023)
Worked in Supply Chain Management (SCM), Logistics Management, Operations management, Order Fulfillment and Order management
- Dispatch of orders within 24hrs TAT
- Identify and optimize the process to increase the TAT
- Provide excellent user experience post-delivery
- Optimize the process in order to reduce cost to the company
- Follow 5S on the floor/warehouse
- Increase the efficiency of the users
- Understand customers pain points and provide proactive solutions
- Brainstorming the process. Provide BRD (Business Requirement Data) for any technical requirement and across cross functional teams
- Improve the order fulfilment process by doing RCA (Root Cause Analysis) TAT breach cases
- Maintain the requirement for inventory fulfilment
- Streamline the processes like Reverse Pickup (RVP), customer handover etc
- Reduce Non delivery reports (NDR) and do RCA with the logistic partner (LP)
- How to reuse refurbished materials
- Handled quarterly projects on Fitbots (OKR's) - Project 1: Increase the number of dispatches at PAN India level by providing relevant training to Last Mile Fulfilment Centres (LMFC's)
- Project 2: Increase user efficiency by changing the SOP's of the process with approvals of the process owners by bringing in FIFO (Fist in First Out) process
- Project 3: Enhance floor discipline by implementing 5S in the warehouse. Conducting regular meetings and make people understand on how important is to follow and what are the benefits of following the same
- All the above projects are worked on milestones and metric basis
