Genna Babu

To work for a better organization a challenging environment where i can contribute my maximum ability to upload the objectives of the organization and can improve my professional skills so as to become a valuable resource to the organization.

Hub Operations Assistant Manager - Ekam Ultra Farms Pvt Ltd.

(2022-03 - 2025-07)

• Manage Team Workload Distribution and Structure to Ensure Consistent Good Performance.
• Managed day-to-day Warehouse Operations, Including Receipt, Storage, and Dispatch of Materials.
• Verified Received Materials against Purchase Orders and Delivery Challans.
• Manage inward materials and prepared Goods Receipt Notes (GRN) in SAP.
• Performed SAP Entries for Material Receipts, Stock Transfers, and issue Transactions.
• Controlled outward material dispatches and maintained dispatch documentation.
• Monitored inventory levels and ensured stock accuracy.
• Coordinated with Procurement, Production, and Logistics Departments for Smooth Operations Flow.
• Generated warehouse reports and maintained inventory records.
• Preparing reports and keeping track of inventories. Preparing MIS reports on attendance, attrition rate, Packing Reports, Batching reports, Daily Base B2B And B2C Orders Reports and of Delivery Agent's Reports, inventories and other Data as required for analysis.
• Overseeing and executing order management and dispatch processes including quality control on order segregation, invoicing and dispatch notes, ERP updates etc.
• Co-ordinating with 3P logistics providers for timely and quality deliveries, and for any returns and rejects from undelivered customer orders
• Training the Retail/B2B & B2C Delivery Executives on the app and preparing training.
• Quality Check of Products and Verify the Products Snaps and Agents Profile Verifications.
• Dispatch management. Skilled in Handling inward and outward material movements.

Operations Team Lead - Prahem Technologies Pvt Ltd.

(2021-06 - 2022-01)

• Team Handling, Team Shifts and Team Attendance.
• Manage The Agents or Riders First Mile and last Mile Weekly Payouts.
• Leads and directs the workforce in problem identification, problem solving.
• Orders Dispatching and Agents Route Planning and Scheduling Orders of B4B and B2C.
• Preparation of Daily Base Orders Reports and of Delivery Agent's Reports.
• Creating and implementing B2B sales and/ marketing strategies to meet revenue targets and achieve growth objectives.

Senior Operations Executive - ANI Technologies PVT LTD

(2015-02 - 2020-05)

• Resolve the daily base Customer's EKYC related and Documents related Issues through face to face, resolve Issues on calls and resolve the issues through mails.
• Worked on a Multiple Departments As a Telle Calling, Accounts, Documents Verification and Documents Updating, Vehicles Attachments, Field Executive, Documents Quality Audits, Trainer, Dispatching and Operations.
• Be a team player by providing required inputs on time to enable the team to process the task efficientl.
• Supports Manager with requests / any reporting requirements as and when necessary.

Senior Customer Care Executive and Dispatching Supervisor - Sky City cabs

(2014-02 - 2015-01)

• Handle inbound and outbound calls and solve queries from customers And Drivers.
• Worked Dispatching Shift Supervisor.
• Maintain report of all the issues and make sure it will be resolved at the given TAT
• Arrange the vehicle to customer at sharp time.

Customer Care Executive And Dispatching Supervisor - Yellow cabs

(2013-06 - 2014-02)

• Handles inbound and outbound calls and solve queries from customers and Drivers.
• Worked Dispatching Shift Supervisor.
• Provide Proper reasons to Drivers for their queries and satisfy with resolutions
• Daily Work-Resource planning and status reporting.

MBA - Finance & Marketing - Osmania University

B.Com - Computers - Vivekananda Degree College, Kukatpally, Hyderabad

Intermediate - C.E.C - Govt Junior Vocational College, BHEL, Hyderabad

SSC - Triveni Vidhya Nikethan High School, Narsingi, Hyderabad