Processor - Wipro Ltd.
(2025-11)
Us mortgage Post close review
- Performed post- closing Qc review of loan documents for completeness accuracy and regulatory compliance accuracy compliance. Logged and resolved documentation exceptions by researching internal system and coordinating with stakeholders.
- Verfied collateral perfection including note, Mortgage, and Title documents.
- Ensured compliance with investor guidelines (Conventional, FHA, VA) and regulatory requirements. Checked appraisal reports, title documents, and insurance details for completeness and accuracy. Identified discrepancies in documentation and coordinated with processors/underwriters for resolution.
- Ensured all required signatures, dates, and disclosures were present and correctly executed.
- Performed quality control checks on loan files prior to submission for underwriting or closing.
- DOCUMENT INTAKE - Review and analyze hardship documents submitted by borrowers to access eligibility for financial assistance programs.
- Verify key financial documents including pay stubs, bank statements, and additional income sources to ensure accuracy and compliance.
- Recommend appropriate plans such as forbearance ,flex modification, payment deferral based on borrower documentation and financial assessment, providing tailored solutions for each case.
Verification officer - HDFC
(2021-08 - 2022-09)
Health insurance services
Transction processing associate mortgage - Accenture pvtd limited
(2023-04 - 2025-01)
Working as an Auditing Specialist in the field of US Mortgage with Strong knowledge in PPR (Underwriting) and Flow MSR.
- Collaborate with a cross-functional team to optimize data workflows, reducing processing errors by 10% within the first six months.
- Leverage tools like Microsoft Excel and Accenture's proprietary systems to maintain detailed records and support real-time reporting for project leads.
- Address client queries and escalate issues efficiently, contributing to a team average resolution time of under 24 hours.
- Participate in team huddles to share process improvement ideas, enhancing overall operational efficiency.
