Girish Sharma

To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavors as an asset to the organization.

Money Officer (MO) - AU Small Finance Bank

(2025-02-27 - 2026-01-29)

Handling the branch teller counter related activities of all kind of Cash and Non-cash transactions on Oracle Flex cube CBS, by equally focusing on best and quality customer service.

• Handling all the kinds of customer requests and ensuring that same has to get resolved within the defined TAT
• Handling all the kinds of customer requests through CRM software and ensuring the same has to get resolved within the defined TAT with FTR
• Focuses on Branch Score Card by adhering to the branch processes and branch compliance
• Focuses on every new changes in the existing processes / internal guideline changes and adapting it effectively
• Completion of all Learning Modules as per the defined time line
• To solve the branch queries independently as per branch requirements and as per the norms within the specified TAT
• Handles the Mapped portfolio and give the assistance whenever and wherever required and also generates the business by briefing them about every products according to their requirement

B. Tech. - Electrical - Sobhasaria Group of Institutions, Sikar and Rajasthan Technical University, Kota (2011 - 2015)

H.S.C - RBSE, Ajmer (Raj) (2011)

S.S.L.C - RBSE, Ajmer (Raj) (2009)