Gobinda Pattanaik

Senior Operations & Administration Professional with 11+ years of experience in workforce management, training coordination, employee lifecycle administration, stakeholder management, compliance, and operational excellence. Proven expertise in managing large employee populations, coordinating learning programs, maintaining LMS and employee records, driving process improvements, and supporting business operations in fast-paced environments. Skilled in reporting, analytics, scheduling, team leadership, and cross-functional collaboration.

Sr. Administrative Executive In-flight Services at SNV Aviation Private Limited (Akasa Air) (2024-01 – Present)

• Maintained and managed crew databases, including headcount, attrition, and leave records.
• Created and updated crew profiles, ensuring accurate system records.
• Managed crew personal files, and tracked leave types (sick, maternity, resignation).
• Coordinated with transport teams to ensure timely crew reporting for scheduled flights, minimizing delays and enhancing operational efficiency
• Coordinated with HR, rostering, and training teams to ensure accurate crew data and updates.
• To handle day-to-day correspondence - follow up on start-to-end dispatch of important forms/documents/parcels between departments/stations.
• Managed canteen services and supervised housekeeping to ensure hygiene and upkeep.
• Drafted appreciation and disciplinary letters as per management direction.
• Coordination for office maintenance and special assignments (Event Management, Hotel Booking)
• Update notice board / file important notifications/policies/circulars.
• Contributed to safety manual writing for crew in Comply365, ensuring regulatory standards.
• Managed stationery raised PR/GRN in SAP and coordinated with vendors for timely and cost-effective service.
• Handled on-duty medical incidents with prompt coordination and proper documentation.
• Coordinated international, AVSEC, Safety, LMS and all mandatory or refresher training programs for staff.
• Prepared promotion lists and verifies employee records to determine eligibility as per policy.
• Tracked AEPs, NOCs, and medical documents, ensuring timely submission.
• Worked closely with HR for timely issuance of contract/renewal letters and documentation requirements for AEP.
• Ensured timely submission of AEP forms to AAI and BCAS, adhering strictly to defined timelines and regulatory requirements.
• Regularly followed up with BCAS to ensure timely issuance of new AEPs in line with operational needs.
• Verified accuracy and completeness of AEP forms submitted by employees before processing.
• Ensured security compliance for Office Permit Areas by monitoring access and validating entry credentials.
• Monitored CCTV and access control systems from the control room to ensure security and surveillance of operational.

Sr. Executive Administration & Operation at Agile Airport Service (INDIGO) (2019-01 – 2024-12)

5+ years of experience

• Managed daily airport operations, ensuring efficiency and compliance with safety regulations.
• Oversaw staff scheduling, training, and performance evaluations including manpower hiring to meet operational needs.
• Conducted regular safety audits and enforced operational policies and procedures.
• Streamlined processes by implementing new strategies, leading to increased efficiency and improved roster compliance and allocation of manpower.
• Developed comprehensive training programs to enhance employee performance.
• Visit operational areas frequently and meet all employees, discuss & sort out their grievances (like EPF, ESIC, MEDICLAIM etc.).
• Recognized and boosted team morale through awards and public recognition.
• Coordinated administrative tasks including purchase orders.
• Excellent ability to prioritize tasks and manage time effectively in a high-pressure environment.
• Improved team communication by managing shift duties and conducting regular meetings, daily goal setting and planning briefings with supervisors and team leaders to ensure smooth operations.
• Monitored employee discipline and resolved grievances, ensuring statutory compliance.
• To implement the Attendance and leave management process at Station.
• Maintaining confidentiality of sensitive data and records.
• Internal Coordination with different departments for smooth workflow.
• Handled on-duty medical incidents with prompt coordination and proper documentation.
• Ensured timely issuance, renewal and tracking of AEPs/BAEPs, maintaining availability of loaders, cleaners & drivers.
• Maintained AEP databases and reports for TAEP & BAEP processes including documents verification & Time office Operation ensuring smooth AEP handover & takeover procedure.
• Effectively Follow up with HR for contract letters on time and ensure the renewal of AEPs on time.
• Ensure to check for correctness of AEP forms while receiving from employees.

Security Supervisor at S-MAC Security Services PVT LTD (2018-01 – 2019-12)

6+ Months

• Supervised a team of outside security guards to ensure adherence to security protocols.
• Managed access control for vehicles, visitors, and employees entering airport premises.
• Coordinated routine patrols of airport perimeter, parking lots, and external facilities.
• Responded to external security incidents and coordinated with law enforcement and emergency services.
• Investigated and reported security breaches, suspicious activities, and incidents.
• Conducted staff training on emergency procedures and airport security regulations.
• Ensured compliance with airport security guidelines and regulatory safety standards.
• Maintained communication with internal airport security teams and other departments.
• Oversaw the use and maintenance of security equipment such as CCTV and radios.
• Assisted passengers, visitors, and employees with directions and external area concerns

District Coordinator at UIDAI (Under SAHAJ) (2016-01 – 2018-12)

2 years

• Resolved data errors by communicating with on-site personnel across the district, correcting data issues arising from internal and external audits.
• Performed data cleaning and preparation to support high-quality data and catch errors before processing.
• Manipulated, transformed and analyzed data by reviewing computer reports, printouts and performance indicators.

Supervisor cum Operational Manager at PIT Service PVT. LTD (2015-01 – 2016-12)

1 year

• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment.
• Exceeded goals through effective task prioritization and great work ethic, while demonstrating respect, friendliness, and willingness to help wherever needed.
• Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork.

Graduation in B.Sc – Sambalpur University, Sambalpur

Intermediate in CHSE, Odisha – V V College, Paikmal

Matriculation in BSE, Odisha – G M High School, Dahita