Gohel Sanjay

Sales Coordinator with 7 years of experience in Pharmaceutical Distribution industry. Strong expertise in SAP ERP, order processing, distributor & stockist coordination, sales reporting and dispatch management. Proven ability to support sales team, ensure timely deliveries and maintain accurate sales documentation while following pharma compliance norms.

CFA Operator - Zydus Cadila (Rimi distributors) - Warehouse

I have an experience work with SAP as CFA operator in Zydus Cadila ware house (Rimi distributors) since last 7years. As a CFA operator my role is making an invoice as per customer order, Dispatch the goods as per generated invoices, inward - outward operation, making a payment advices and payment collection process, create a credit note for return goods and also making stock transfer note and solve the issues of customer complain like as customer receive damage goods, short goods, issue with payment etc.

• Provided complete coordination and back-office support to the sales team
• Received orders from doctors, distributors, and stockist and ensured accurate entry in SAP ERP
• Verified product availability, batch numbers, expiry dates, and pricing
• Prepared Quotations, Sales Orders, Proforma Invoices, and Tax Invoices
• Coordinated with warehouse, transporters, and logistics teams to ensure timely dispatch
• Conducted regular follow-ups with distributors/stockist regarding orders, schemes, and delivery status
• Prepared and shared outstanding and pending payment reports with accounts and sales teams
• Generated daily, weekly, and monthly sales reports (Target vs Achievement)
• Communicated rate revisions, schemes, and promotional offers to the sales team
• Handled customer complaints related to short supply, damages, and expiry, ensuring timely resolution
• Maintained accurate sales records, customer master data, and price lists
• Ensured proper maintenance of sales documents for audit and pharma compliance

B.E (Production) - Production - GTU (2014-12 - 2018-06)

B.E (Production) - Semester 7 - Production - GTU (2017-11)

B.E (Production) - Semester 6 - Production - GTU (2017-05)

B.E (Production) - Semester 5 - Production - GTU (2016-12)

B.E (Production) - Semester 4 - Production - GTU (2016-05)

B.E (Production) - Semester 3 - Production - GTU (2015-12)

B.E (Production) - Semester 2 - Production - GTU (2014-05)

B.E (Production) - Semester 1 - Production - GTU (2014-12)

H.S.C. - G.S.H.E.B. (2014-03)

S.S.C. - G.S.E.B. (2012-03)