Gokul M

Automotive Quality Engineer with 3.5+ years of hands-on experience driving supplier performance, resolving OEM customer complaints, and strengthening manufacturing process quality in machining and casting components. Proven impact in reducing customer PPM by 70%, preventing repeat failures through permanent corrective actions, and improving process reliability using structured problem-solving methodologies.

Quality Engineer – Supplier & Customer Quality - Addison & Co. Ltd.

(2022-06)

Supporting automotive OEM customers and Tier suppliers in machining and cast-iron components.

• Managed quality performance of 15+ active suppliers supplying safety and functional components
• Reduced supplier rejection trends through structured corrective actions and verification audits
• Conducted system, process, and PPAP audits to validate process capability and documentation compliance
• Approved supplier 4M changes ensuring risk assessment and preventive controls before implementation
• Led monthly supplier performance reviews using PPM trend analysis and defect pareto tracking
• Implemented Poka-Yoke solutions eliminating repeat failure modes at supplier processes
• Strengthened incoming inspection acceptance rate by improving supplier process capability
• Handled end-to-end customer complaints from containment to final 8D closure
• Performed root cause analysis using 5 Why and Fishbone techniques to eliminate recurrence
• Coordinated cross-functional corrective actions with Production, Design and Suppliers
• Improved containment response time and prevented customer line stoppages
• Represented quality team during customer reviews and audit interactions
• Maintained ISO 9001 QMS documentation and audit preparedness
• Developed Control Plans, PFMEA and Standard Operating Procedures for new parts
• Strengthened in-process inspection checkpoints reducing downstream defects
• Coordinated internal audits and ensured timely closure of non-conformities

Diploma - Mechatronics Engineering & Smart Factory - Nettur Technical Training Foundation (2019-01 - 2022-01)