Gokul Raja kumar

Results-driven collections professional with 3 years of experience in field collections, recovery operations, DPD management and team handling. Currently working as a City Manager managing collection operations and field teams in Sriperumbudur location. Proven ability to achieve business targets, maintain portfolio quality and ensure customer satisfaction.

City Manager - Logix Staffing Management Limited - Sriperumbudur, Tamil Nadu

(2025-07)

Client: Ring & Kissh

• Managing collection operations for the assigned location.
• Leading and monitoring field collection teams to achieve business targets.
• Handling portfolio performance, DPD management and recovery activities.
• Coordinating with field executives and ensuring operational efficiency.
• Preparing MIS reports and performance updates for management review.
• Ensuring client service standards and achieving collection targets consistently.

Collection Executive (FOS) - Logix Staffing Management Limited - Sriperumbudur, Tamil Nadu

(2023-07 - 2025-06)

• Handled customer follow-ups for overdue accounts and pending payments.
• Managed DPD accounts and implemented effective recovery strategies.
• Achieved monthly collection and recovery targets consistently.
• Maintained customer relationships and resolved payment-related queries.
• Prepared collection reports and maintained records using MS Excel.

SSLC (10th Standard) - Santhavellore Government Higher Secondary School, Tamil Nadu (2020)