Golsula Divya

To become a successful person who can help people and inspire others. I want to learn and grow with each and every opportunity that comes in my life and explore new things to increase my knowledge and skills. I want my skills and knowledge to bloom so that I can contribute well in the company and show great dedication. This job will help me reach my goal.

Service Recovery Specialist at AXIS Bank (2023 – Present)

• Resolved customer complaints and enhanced satisfaction.
• Implemented corrective actions to prevent service failures.
• Coordinated with departments to address service issues.

Intern at Bombay Stock Exchange (2018 – 2019)

• Completed Capital Market course by Broker's Forum.
• Gained knowledge of market operations and financial instruments.

Receptionist at Sheetal Academy, Sion (2018 – 2018)

• Managed front desk operations and scheduled appointments.
• Provided administrative support.

Bachelor of Commerce in Commerce – Guru Nanak College, GTB Nagar (2019)

Higher Secondary School Certificate – The Andhra Education Society Junior College, Wadala (2017)

Senior Secondary School Certificate – The Andhra Education Society High School, Wadala (2015)