Gopalkrishnan Iyer

Banking & Relationship Management Professional with over 6 years of experience, managing high-value portfolios across retail, SME, and emerging corporate segments with strong focus on revenue growth and client engagement. Portfolio & Revenue Growth Driver, currently managing ₹200 Cr+ corporate portfolio and previously handling ₹250 Cr HNI portfolio, delivering consistent growth through cross-sell and relationship expansion. Client-Centric Relationship Leader, driving 15% increase in product penetration through strategic cross-selling of CASA, loans, insurance, and investment products.

Trade

Finance & Forex Specialist, experienced in managing EXIM portfolios, remittances, LCs, BGs, and forex rate booking, ensuring seamless transaction execution. Risk & Compliance-Focused Operator, ensuring strict adherence to KYC/AML standards, regulatory frameworks, and due diligence across lending and transaction processes.

Operational

Excellence & Process Optimization Professional, improving turnaround times, enhancing workflow efficiency & enabling seamless collaboration across product & operations teams.

Assistant Vice President (Senior Select RM – Emerging Corporates) - IndusInd Bank Ltd.

(2025-06 - 2026-05)

Portfolio & Revenue Growth Driver managing ₹200 Cr+ corporate portfolio. Trade Finance & Forex Specialist handling EXIM operations.

• Portfolio Management: Managing ₹200 Cr EXIM and corporate portfolio, ensuring revenue growth and client engagement
• Trade Finance Operations: Handling inward/outward remittances, LCs, BGs, and forex transactions
• Forex Management: Booking and managing forex rates for clients ensuring competitive positioning
• Business Development: Driving acquisition and servicing of retail and business loans
• Client Relationship: Expanding relationships across SME, HNI, and corporate segments
• Compliance Governance: Ensuring adherence to KYC/AML standards and regulatory frameworks
• Loan Processing Oversight: Managing documentation, security creation & disbursement execution
• Cross-Sell Strategy: Enhanced product penetration across CASA, loans, and insurance portfolios
• Stakeholder Coordination: Collaborated with product teams to align offerings with client needs
• Portfolio Optimization: Strengthened portfolio quality through risk monitoring & relationship management
• Client Experience Enhancement: Improved service delivery & responsiveness across client lifecycle

Senior Manager (Preferred RM – Retail Banking) - HDFC Bank Ltd.

(2024-09 - 2025-02)

Managed high-value HNI portfolio and drove revenue growth through strategic product penetration.

• Portfolio Ownership: Managed ₹250 Cr HNI portfolio with strong focus on engagement & retention
• Revenue Growth: Increased product penetration through cross-selling of banking products
• Customer Experience: Strengthened client satisfaction through efficient service delivery
• Operational Excellence: Streamlined processes to improve transaction turnaround time
• Compliance Management: Ensured strict adherence to regulatory standards
• Relationship Deepening: Strengthened long-term client engagement strategies
• Wealth Expansion: Positioned financial products to enhance portfolio value
• Service Optimization: Improved customer response timelines and issue resolution
• Cross-functional Alignment: Ensured seamless coordination across internal teams

Deputy Manager – Retail Banking - Axis Bank Ltd.

(2016-01 - 2018-10)

Managed end-to-end branch banking operations and drove business development across retail and corporate segments.

• Branch Operations: Managed end-to-end branch banking operations including deposits, cash, and forex services
• Business Development: Drove acquisition of CASA accounts, retail loans & investment products
• Customer Management: Strengthened relationships across diverse customer segments
• Operational Control: Maintained accuracy in records and ensured smooth banking operations
• Issue Resolution: Addressed customer concerns effectively ensuring satisfaction
• Sales Strategy Execution: Delivered consistent growth in liabilities and assets
• Corporate Acquisition: Secured payroll accounts for leading organizations
• Operational Efficiency: Improved service delivery through structured processes
• Team Coordination: Led operational teams ensuring execution discipline

Business Development Officer - Shriram Housing Finance Ltd.

(2013-10 - 2016-01)

Drove revenue generation through mortgage loan sales and expanded customer base through relationship building.

• Revenue Generation: Achieved business targets through mortgage loan sales
• Client Acquisition: Expanded customer base through relationship building
• Channel Management: Managed DSAs to drive sales performance
• Loan Evaluation: Assessed credit proposals and ensured compliance documentation
• Market Penetration: Strengthened presence in housing finance segment
• Sales Productivity: Improved conversion rates through targeted strategies
• Team Performance: Optimized DSA productivity through structured guidance
• Process Efficiency: Enhanced documentation and loan processing workflows

Career Gap / International Exposure - International Exposure (Ireland) - Ireland

(2019-01 - 2024-08)

• Completed PG Diploma in HR Management (Dublin)
• Engaged in part-time roles and financial market exposure (share trading)
• Developed global exposure and analytical understanding of financial systems

PG Diploma - HR Management - National College of Ireland (2020)

MBA - Marketing - Symbiosis International University (2013)

B.E - Electronics - Mumbai University (2010)