Application support
Application Support and Production Support Engineer with 4.5 years of experience supporting enterprise applications andproduction environments. Experienced in ECM, BMC Helix and Alfresco platforms, with strong exposure to incidentmanagement, troubleshooting, monitoring, service restoration and ITIL-based support processes. Comfortable handlingL1/L2/L3 support activities, coordinating with technical teams and ensuring application availability and stability.
KSRM COLLEGE OF ENGINEERING2071-20217.1%
