Goutam Hammad

To be associated with an organization that offers scope to update to knowledge and skills in accordance with the latest trends and be part of the team that dynamically works toward growth of an organization and gain satisfaction and thereof.

Recovery agent - L&T Finance - Indore

(2025-06)

• Achieved 92%+ recovery rate on assigned bucket, reducing NPA by 18% QoQ through structured follow-ups and customer negotiations
• Recognized for maintaining lowest customer complaint ratio in the team while adhering to RBI compliance & fair practices code
• Handled end-to-end field collections for personal loan & microfinance accounts across 100+ customers monthly

Collection agent - Shiv kripa Associates

2.5 year work in Shiv kripa Associate as a collection agent

• Handled end-to-end field collections for personal loan & microfinance accounts across 100+ customers monthly

BACHELOR IN COMMERCE - Commerce - malwanchal university (2020 - 2023)

12TH - MP BOARD

10TH - CBSE