Goutham Pv

Motivated BBA (Aviation) graduate with hands-on experience in airport cargo security operations at Air India SATS Airport Services Pvt. Ltd. Skilled in aviation security compliance, cargo operations, operational coordination, documentation, and customer service within a fast-paced airport environment.

A proactive team player with strong communication, problem-solving, and organisational skills, seeking opportunities in Airport Operations, Ground Handling, Aviation Security, Customer Service, Airline Operations.

Security Associate (Grade S4) - Air India SATS Airport Services Pvt. Ltd. - Kempegowda International Airport, Bengaluru

(2024-10 - 2025-07)

• Verified cargo documentation, identification, and shipment details before acceptance.
• Ensured compliance with aviation security procedures and safety standards.
• Monitored secure cargo storage areas and controlled access to restricted zones.
• Identified and reported suspicious items, security threats, and operational irregularities.
• Assisted in maintaining smooth cargo operations within the airport environment.
• Coordinated with cargo operations and airport teams to ensure efficient workflow.
• Maintained accurate security records and operational documentation in compliance with company procedures.

Customer Support Intern - Lakshmi PVC Granules - Kannur

(2024-04 - 2024-05)

• Assisted customers with product enquiries.
• Provided customer support and issue resolution.
• Maintained customer records and documentation.
• Improved communication and customer relationship skills.

Bachelor of Business Administration (Aviation) - Aviation - SEA College (2021 - 2024)

Higher Secondary Education - Board of Higher Secondary Education, Kerala (2021)